Customer Service Assistant

2 weeks ago

Jurong East, Singapore STARRY HOMESTEAD PTE. LTD. Full time

**Core Responsibilities**:

- Attend, screen and forward incoming calls to relevant personnel or department.
- Provide customer service at exemplary levels while upholding the professional image of the company.
- Handling all enquiries, feedback, and complaint received through all channels from both existing and prospective customers in a timely and proficient manner.
- Responsible for potential leads, including but not limit to contact potential customers, arrange appointment with customers, inform Interior Design Consultant on confirm appointment, and update business technology system.
- Responsible for Renovation and/or Interior Design platform and portal.
- Prepare sales, performance, and leads reports.
- Perform other ad-hoc duties as and when assigned.

**Skills and Competencies**:

- Your customer focus and service orientation are exceptional.
- Your service-oriented nature is evident.
- You are resourceful and problem-solving with a solution-oriented attitude.
- You are a good communicator and have good interaction skills.
- Your organizational and planning skills, combined with your ability to multitask, are excellent.
- Teamwork makes you a good player.
- You have strong verbal and written communication skills in English and additional language.
- Your good telephone etiquette.

**Job Requirements**:

- Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent.
- At least 2 years of customer service experience preferred.
- Entry level but with correct skills set are welcome.

**Benefits**:

- Annual Leave from 10 days, up to 20 days.
- Sick Leave
- Maternity & Paternity Leave
- Childcare Leave
- Birthday Leave
- Marriage Leave
- Compassionate & Caregiver Leave
- Medical Benefits
- Medical Insurance
- Company Incentive Trip
- Performance Bonus
- Performance Increment
- Monthly Employee Engagement Outing
- Training Sponsorship
- & more

**Job Types**: Full-time, Permanent

**Salary**: $2,100.00 - $2,700.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- Customer service: 2 years (preferred)

  • Customer Service Assistant

    2 weeks ago

    Jurong East, Singapore Marmon Cornelius (Singapore) Pte Ltd Full time

    Marmon Cornelius (Singapore) Pte Ltd Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. JD for Recruitment : Temp Staff...

  • Associate, Customer Service

    2 weeks ago

    Jurong East, Singapore DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. DSV is a global supplier of transport and logistics services number four biggest in the world. We have offices in more than 80 countries all over the world and an...

  • customer services executive

    1 week ago

    Jurong East, Singapore IAS Global Logistics Pte Ltd Full time $48,000 - $72,000 per year

    Job descriptions:Handle Customers' EnquiriesProvide assistance to sales teams and act as a liaison between sales representatives, internal departments and overseas partners.Coordinate, Prepare and Processing Inbound, Outbound & Transshipments shipment     documentsCoordinate with shipper and consignee of shipping schedules, delivery, shipment updates and...

  • Customer Service Officer

    5 days ago

    Jurong East, Singapore MSS Staffing Consultation Agency Full time

    LOOKING FOR CUSTOMER SERVICE - Proactively provide professional customer service and product recommendations to customers. - Provide accessories cleaning services. - Process and pack online orders. - Daily housekeeping. Maintain cleanliness and tidiness in the store. 6 DASS WORKING REG NO : R1986740 LIC NO: 05C5107 **Salary**: $1,500.00 - $3,500.00 per...

  • Customer Service Officer

    5 days ago

    Jurong East, Singapore iziaSG Pte Ltd Full time

    IZIA is at the forefront of AI-driven digital transformation, pioneering an intelligent ecosystem that enhances everyday life, streamlines infrastructure, and automates workflows. As we expand our reach, we are looking for a dynamic and innovative Community & Social Engagement Executive to lead our brand presence, foster engagement, and build a thriving user...

  • Customer Service Officer

    4 days ago

    Jurong East, Singapore Private Advertiser Full time

    Join us as a Customer Service OfficerTraining provided (Up to 4 weeks)5-day work week (Mon - Fri, office hours)KPI IncentivesLocation: Training at Chai Chee, thereafter posted to Jurong EastCommencement Date: 24 November 2025Job Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support...

  • Customer Service Executive

    4 days ago

    Jurong East, Singapore TracX Logis Pte. Ltd. Full time

    We are an E-commerce logistics company based in Toh Guan Road East, Jurong looking to hire full-time Customer Service Executives.Job Responsibilities:Provide sellers/partners/internal staff with friendly and professional communication during call transactions and email enquiries.Provide excellent customer service and attend to partner's request of...

  • Customer Service Assistant

    2 weeks ago

    Changi, East Region, Singapore dnata Full time $2,500 - $5,000 per year

    Customer Service Assistant ISummaryThe Customer Service Assistant I/II provides assistance to customers at check-in counters. He/she ensures that passengers' details match the information on travel documents and handles customer issues regarding flight operations and automated check-in systems. To maintain a safe working environment, he/she complies with all...

  • Executive, Customer Service Support

    6 days ago

    Jurong East, Singapore Tripartite Alliance Limited Full time

    The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails both customer service and back-end case processing work.Job responsibilities:The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will...

  • Full-time Customer Service Officer

    2 weeks ago

    East Region, Singapore National Service Resort & Country Club Full time $30,000 - $60,000 per year

    The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...