Executive, Customer Service Support

2 days ago

West Region, Singapore Tripartite Alliance Limited Full time $104,000 - $130,878 per year

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails both customer service and back-end case processing work.

Job responsibilities:

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and work closely with our partners to provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

  • Able to handle customers in a responsive and professional manner
  • Able to communicate well and write concisely
  • Team-player with good interpersonal skills and able to work independently
  • Possess good analytical and problem-solving skills
  • Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Position is on a 1-year full-time contract directly under the payroll of TAL.

About Tripartite Alliance Limited

Tripartite Alliance Limited (TAL) is a Company Limited by Guarantee (CLG) that is jointly set up by the tripartite partners: Ministry of Manpower (MOM), National Trades Union Congress (NTUC), and Singapore National Employers Federation (SNEF). At TAL, people are at the heart of our business. We believe in nurturing and developing individuals who are keen to make a positive difference and contribute towards the building of progressive workplaces and harmonious work relations in Singapore.

  • customer service executive

    5 days ago

    West Region, Singapore PO SAN TRANSPORTATION Full time $4,500 - $6,000 per year

    Customer Service Executive (Logistics | 5.5-Day Work Week)Location: Pioneer, SingaporeWork Schedule : 5.5 DaysJoin our company in the logistics and transport sectorWe're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients....

  • Customer Service Executive

    5 days ago

    West Region, Singapore Absolute Kinetics Consultancy Pte Ltd Full time $104,000 - $130,878 per year

    About the role We are seeking a highly motivated and customer-focused Customer Service Executive to join our team at Absolute Kinetics Consultancy Pte Ltd. As a Customer Service Executive, you will be the first point of contact for our clients, providing exceptional service and support. This full-time role is based in Macpherson, Central Region or...

  • it customer support executive

    5 days ago

    West Region, Singapore SOLO PTE. LTD. Full time $4,000 - $8,000 per year

    About the role As an IT Customer Support Executive (Software) at SOLO PTE. LTD.', you will be responsible for providing high-quality technical support to our customers. This full-time role is based in the Jurong East West Region and will involve troubleshooting software-related issues, assisting users, and ensuring the smooth operation of our software...

  • Customer Service Executive

    5 days ago

    West Region, Singapore United Resources Marketing Services Pte Ltd Full time $104,000 - $130,878 per year

    Job OverviewWe are seeking a detailed-oriented Customer Service Executive to be the backbone of our sales operations in our Pioneer, West region office. This full-time role directly impacts company success by ensuring smooth order processing and providing exceptional customer service and support to our valued clients.Role and Responsibilities:Drive efficient...

  • Customer Service Executive

    5 days ago

    West Region, Singapore Pasona Singapore Pte. Ltd. Full time $3,500 per year

    Location: Jurong EastPosition: Customer Service Executive Job ID: CKSalary: Basic up to $3,500 + AWSResponsibilities:• Oversee the day-to-day management of all aspects of customer service.• Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.• Promote excellent customer service and ensure...

  • Customer Service Executive

    5 days ago

    West Region, Singapore Chasen Logistics Services Limited Full time $4,000 - $8,000 per year

    Key Responsibilities & Duties:As a Customer Service Executive at Chasen Logistics Services Limited, you will be the primary liaison between the company and our valued/potential clients. You are responsible for ensuring a high level of customer satisfaction through timely, accurate, and professional service delivery across various logistics and...

  • Customer Support Executive

    5 days ago

    West Region, Singapore Private Advertiser Full time $2,500 - $4,000 per year

    One of Singapore's largest retail and wholesale garden centre, World Farm is focused on providing the best value and widest range of plants and gardening products for gardeners. With our eye on becoming Singapore's biggest retail garden centre brand, we are now looking for dedicated team players to join us and grow along with us in this exciting phase of our...

  • Customer Service Executive

    5 days ago

    West Region, Singapore Anradus Pte. Ltd. Full time $3,500 per year

    Customer Service Executive / Customer Service Coordinator # Industry/ Organization TypeFreight Forwarding / ConstructionPosition TitleCustomer Service Executive / Customer Service CoordinatorWorking LocationWestWorking Hours5 days (Mon-Fri: 9am-5.30pm)Salary PackageUp to $3,500 + OT + Allowances + BonusDurationPermanent Role Key ResponsibilitiesSupport...

  • customer services executive

    5 days ago

    West Region, Singapore IAS Global Logistics Pte Ltd Full time $104,000 - $130,878 per year

    Job descriptionsProvide assistance to sales teams and act as a liaison between sales representatives, internal departments and overseas partners.Submitting quotes, tracking orders, solving customer issues and providing information about products.Monitor, Review pending Inbound, Outbound, Cross Trade shipment orders and specific customer requests to ensure...

  • Customer Service Executive

    5 days ago

    West Region, Singapore Markono Group Pte. Ltd. Full time $40,000 - $60,000 per year

    Job Title: Executive, Business DevelopmentKey Responsibilities:Continuously assess customer satisfaction levels for assigned accounts through surveys, calls, or meetings.Ensure customers are satisfied with the products and services provided by gathering regular feedback.Provide support to the immediate manager in meeting customer requirements.Coordinate with...