Global Delivery Division Leader

1 week ago


Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $12,000 - $18,000 Per Month**Date Posted**
- 12 hours agoAdditional Details

**Job ID**
- 113160**Job Views**
- 72Roles & Responsibilities

About Clearwater Analytics®

Clearwater Analytics® is a global SaaS solution for automated investment data aggregation, reconciliation, accounting, and reporting. Clearwater helps thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Every day, investment professionals worldwide trust Clearwater to deliver timely, validated investment data and in-depth reporting.

Clearwater aggregates, reconciles, and reports on more than $5.5 trillion in assets across many Fortune 500 clients.

**Position Details**

You will interface with consulting, sales, and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs. You would serve as a confident, knowledgeable and patient escalation point for high-profile inquiries from client, Clearwater and third-party stakeholders including key decision makers and leadership. You will ensure successful transfer of knowledge and responsibilities from Sales to Global Delivery and from Global Delivery to the steady-state Operations teams.

**Responsibilities**
- Own preparation, execution, and follow-up for monthly 1-on-1s and biannual reviews in a performance management capacity
- Provide client insight and feedback to product development and professional services teams for product and services improvement. May directly lead the largest or most-complex client implementations
- Design, implement, and track quantitative and qualitative metrics to measure the success of projects, people, and processes.
- Identify, communicate and facilitate learning and career-growth opportunities for members of your division
- Strategize with Product Management and Development teams to improve our client onboarding experience, shorten delivery timeframes, and develop repeatable, scalable processes.
- Interact regularly with senior management on cross-department matters
- Establish budgets, schedules, workplans and performance requirements
- Work on issues of diverse scope where analysis requires in-depth knowledge of organisation objectives

**Requirements**:

- Experience leading global large-scale onboarding or implementation programmes
- Track record of leading implementations on time and on budget with large, complex clients
- Experience managing high-performing teams
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc)
- Excellent communication skills (written, verbal, internal and client facing)
- Excellent organizational skills and ability to multi-task

**Desirable Skills and Experience**:

- Investment accounting and reporting knowledge
- Securities or financial markets experience
- Familiarity with Software-as-a-Service (SaaS) platforms and delivery model preferred, but not required

Tags

global

delivery

division

leader


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