Global Application Support

Industry: Education/ Enrichment Location: Central Hybrid work arrangement (WFH 2 days per week) Job Purpose: To drive the efficient development, enhancement, and support of both regional and global applications across our organization. You will oversee the complete lifecycle of application development projects, ensuring they align with business objectives, as well as provide robust support for global and regional applications.The role involves meticulous planning, communication, coordination, and a deep commitment to quality, standardization, and ongoing improvement. The role will also involves working on exciting and trending technology project such as Low-code/no-code application development, BI and Generative AI implementation. The role will support various applications, including SCM, iOS and Android-based mobile apps, in-house Center Management, Student Management and Enrollment ManagementDuties & Responsibilities: Global Applications Lead global application rollouts and change management. Collaborate with the first-level support team during global application releases. Regional Applications Manage regional application planning, development, and support. Collaborate with the first-level support team during regional application releases. Lead digital transformation efforts to enhance the Office productivity. Implement and promote the adoption of digital solutions. Team Building Plan and execute initiatives to enhance team capabilities. Provide mentorship, training, and performance evaluations. Supporting and Leading Subsidiary ICT Members Guide subsidiary ICT members in following development governance. Conduct training, knowledge sharing, and performance monitoring. Supporting and Leading Subsidiary ICT Members Guide subsidiary ICT members in following development governance. Conduct training, knowledge sharing, and performance monitoring. Job Requirements: Degree in a relevant field such as Computer Science, Information Technology, or Business Administration 5-10 years of experience in a leadership role, such as a manager or team lead, overseeing application development and support teams Strong background in application development, including experience with various software development methodologies, programming languages, and technologies relevant to the organization's needs Proven experience in managing complex IT projects, including planning, execution, and delivery Experience in leading digital transformation initiatives, implementing digital solutions, and driving productivity enhancements through technology Experiences in managing Application development using low-code/no-code platform would be advantageous Familiarity with cloud‑native architectures (Azure/AWS), CI/CD and DevSecOps would be advantageous Experience in managing third-party vendors and contracts for application development and support services Experience in aligning technology strategies with business objectives and developing long-term IT plans Experience in managing organizational change and facilitating smooth transitions during application updates and changes Proven ability to manage budgets and allocate resources effectively for application development and support initiatives Experience in identifying and mitigating risks associated with application development and support activities Relevant certifications, such as Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Information Systems Security Professional (CISSP), ITIL, or industry-specific certifications would be advantageous Interested applicants please apply directly for further shortlisting review.We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.Please find Privacy Policy Agreement from the below link.Koh Kok AnnEA Registration No: R Pasona Singapore Pte Ltd1 FINLAYSON GREEN ＃09-02 SINGAPORE EA License No:90C4069