Service Desk Engineer

**Job Description & Requirements** **Duties and Responsibilities**: - To cover all Tour Desk on specific rotating schedule assigned by Senior Customer Service Executive - In charge of building rapport and relationship with hotel concierges, front desk and hotel staff - To give guests Courtesy or service call 3 hours after flight lands and coordinate with...

**Job Description & Requirements** **Duties and Responsibilities**: - Build and maintain rapport and relationship with hotel concierge, front desk and hotel staff - Maintain Tour Desk in terms of set up, list of brochures and maps - Assist hotel guests to plan for their vacation itinerary and recommend suitable tours - Assist hotel guests on booking...

You will be employed by Down for More Pte LTD which will be housing the brand **STRONG**. The Down For More (DFM) Full Time (FT) Front Desk Admin Staff will be responsible for the inner workings of their studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online...

**L2 Service Desk Analyst** The core responsibility of this role is to resolve technical issues and fulfil service requests as efficiently as possible or escalating, if necessary, while maintaining a high level of customer satisfaction. This role is a point of escalation for both our Level 1 Support Team and Joiners, Movers, Leavers Team, who you will work...

**About Tokka Labs**: Tokka Labs, founded in 2022 in Singapore, is a proprietary trading firm specializing in high-frequency trading and market making for digital assets across leading blockchain protocols. We drive liquidity and efficiency through algorithmic strategies, cutting-edge tech, and collaborative innovation in DeFi. ***: **The Role**: We're...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level **Salary**: $2,000.00 - $3,000.00 per month **Benefits**: - Health insurance Schedule: - Day...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Pay: $2,000.00 - $3,000.00 per month **Benefits**: - Health insurance Schedule: - Day...

**Key Responsibilities**: **1. Support and Troubleshooting** - Address and resolve IT-related issues promptly to ensure mínimal disruption - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and details provided by end-users. - Collaborate with the IT support team to...

Duties & Responsibilities:Serve as the main point of contact for VIP guests and ensure that other departments are fully briefed on VIP Guest requirements and movement.Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.Maintain current knowledge of hotel products, services, pricing and special...

**Engineer strongly preferred to have at least 1-2 years of WOG and VIP support experience.** **Engineer will be station at MSE building (40 Scotts road) and willing to support at Waterhub (80 Toh Guan Road East)** **To be on 24x7 standby and support VIP via phone after office hour.** **- Minimum three (3) years of Desktop Support, ICT End User Computing...