Application Support

2 days ago


Downtown Core, Singapore Tokka Labs Full time

**About Tokka Labs**:
Tokka Labs, founded in 2022 in Singapore, is a proprietary trading firm specializing in high-frequency trading and market making for digital assets across leading blockchain protocols. We drive liquidity and efficiency through algorithmic strategies, cutting-edge tech, and collaborative innovation in DeFi.

***:
**The Role**:
We're hiring a **Night Shift Application Support Engineer** for our Digital Assets HFT Trading & Execution desk in Singapore. This on-site role requires you to be based in Singapore, covering night shifts to monitor and optimize trading systems during global crypto hours. You'll partner with quant traders to ensure 24/7 uptime, resolve issues in real-time, and alert on threats/opportunities like network latencies or arbitrage windows.

***:
**Key Responsibilities**:

- Monitor blockchain nodes, trading pipelines, and metrics (e.g., latency, gas fees) for peak performance during night shifts.
- Troubleshoot and resolve real-time issues with traders, from API failures to order disruptions.
- Alert on threats (e.g., oracle delays) and opportunities (e.g., market shifts) via automated tools.
- Develop Python scripts for automation, alerting, and recovery in HFT workflows.
- Perform root cause analysis and document incidents for process improvements.

**What We're Looking For**:

- **Experience**: 1-3 years in app support within a trading desk, with good understanding of trading operations.
- **Technical Skills**:

- Proficient in Python scripting/automation; Linux/Unix familiarity.
- Experience with monitoring tools (e.g., Prometheus, Grafana) and containers (e.g., Docker).
- **Domain Knowledge**: Understanding of HFT, crypto markets, DeFi, or trading ops.
- **Requirements**: Based in Singapore; available for night shifts.
- **Soft Skills**: Strong problem-solving under pressure; clear communication; proactive mindset.



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