Application Support

1 day ago

Downtown Core, Singapore eazy Pte Ltd Full time

Department: Technology | Permanent**Job Description**:

- At eazy, our purpose is to love what we do, and constantly challenge the status quo. We strongly believe in a good company culture, having “happy” employees, who provide the best customer service.
- Our journey began in 1975 helping friends with both their personal and business insurance needs, which we have recently been rebranded from g&m. Believing in transparency, we focused on creating an online platform for all consumers to be able to make their own well-informed choices for insurance and services. We hope that in the future, people will see eazy as “the” trustworthy platform for their insurance needs and beyond.
- Reporting to the Head of Technology

A day in the life:
- Perform new user setup and training.-
- Ensure security and data access limits are maintained and well-designed-
- Stay current with software releases, advise IT and business on identifying and leveraging applicable updates and feature enhancements.-
- Maintain user roles, security and profiles.-
- Create and maintain custom objects and fields, handle bulk data migration, maintain page layouts.-
- Liaise with Business Users and stakeholders for system based enhancements, integrations and operational support.-
- Declarative programming of workflows and custom objects-
- Write and update basic Salesforce Apex classes and triggers, Visualforce Pages, Components and Controller.-
- Use basic JavaScript and HTML coding-
- Maintain sandbox development environments.-
- Be familiar with Salesforce DataLoader and advanced Excel use for data manipulation-
- Train end users, prepare related documentation (requirements, training materials, process and data flows, use cases, functional design, etc), participate in cross-functional teams, communicate key messages or address critical questions from the user base.-
- Design and maintain a variety of business reports and dashboards, both regular and ad-hoc-
- Support business needs in establishing and enhancing reporting and analysis capabilitiesWhat you need:
- Minimum 2 years exposure on systems support.-
- Minimum Diploma in Information Technology/Information Systems/Computer Engineering or similar capacity-
- Knowledge of Salesforce (or similar system) is a plus-
- Ability to communicate precisely and effectively with collaborating teams and colleagues at all levels of the organization.-
- Organized, with the ability to manage multiple projects simultaneously and meet deadlines.-
- Salesforce Admin 201, Sales Cloud and/or Developer certification preferred.-
- Experience supporting both development and production environments.- What we offer:- Centrally located office in Anson Road, connected to Tanjong Pagar MRT-
- Empowering of People-
- Draw your own career map-
- Promote Agile working environment with Hybrid work option-
- Passion for building and motivating a dynamic competent team-
- Collaborative culture that cherishes ideas in a respectful work environment-
- Competitive Employee Benefits (flexible benefits, medical and wellness programme)-
- Creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

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