Ops Support Executive
6 days ago
**Ops Support Executive, EUC & Service Desk**
Job role is based in SG.
**Responsibilities**:
- Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
- Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
**Job Requirements**:
- At least 2 year enterprise desktop support experience in Microsoft Windows / Windows XP,10, Microsoft Office Suite, Lotus Notes, Windows 7, 10, Symantec Ghost/ Cloning Tool.
- Excellent technical support skills.
- A good team player with good communication skills.
Ashlynn | R21100397
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