Events Coordinator at Tanglin Gin Jungle
5 days ago
Position Overview: As an Events Coordinator at our Gin distillery, you will be responsible for planning, organizing, and executing a variety of events that promote our brand, engage our target audience, and contribute to the overall success of our distillery. You will work closely with our FOH team, marketing team, distillery staff, and external vendors to create memorable experiences for our customers and guests. This role requires strong organizational, communication, and creative skills, as well as a passion for gin and the ability to manage multiple projects simultaneously.
Key Responsibilities:
- Event Planning and Execution:
- Coordinate all aspects of event planning, managing client budgets, creating event timelines, and coordinating logistics and creating clear-cut event orders for the Ops team.
- Collaborate with internal stakeholders and external vendors to ensure seamless execution of events, such as tastings, cocktail masterclass workshops, product launches, and private and/or semi-private parties.
- Oversee event setup, including décor, audiovisual equipment, and other necessary arrangements.
- Manage event registrations, guest lists, and RSVPs, ensuring a positive and personalized experience for attendees.
- Marketing and Promotion:
- Collaborate with local businesses, organizations, and influencers to increase event visibility and attract target audiences.
- Guest Experience and Customer Service:
- Provide exceptional customer service to event attendees, ensuring a positive and memorable experience.
- Coordinate with the distillery staff to ensure smooth operations during events, including staffing, product availability, and customer inquiries.
- Monitor event feedback and reviews, making improvements based on customer suggestions to enhance future events.
- Budgeting and Reporting:
- Develop event budgets and monitor expenses to ensure cost-effective event planning.
- Track event metrics and generate post-event reports, including attendance, revenue, and customer feedback during Management meetings.
- Analyze event data to measure the success of each event and identify areas for improvement, relaying such information to the management of the Gin Jungle.
Qualifications and Skills:
- Previous experience in event planning, preferably in the food and beverage industry or hospitality sector.
- Excellent organizational and multitasking abilities, with strong attention to detail.
- Effective communication and interpersonal skills (public speaking) to work collaboratively with internal and external stakeholders.
- Creative mindset with the ability to develop unique event concepts and experiences.
- Familiarity with marketing techniques and event promotion strategies.
- Proficiency in using event management software and online registration platforms, i.e. not limited to Revel and Microsoft Excel, and online 3rd party platforms such as Seek Sophie, Weeloy, Pelago, Klook etc.
- Ability to work under pressure, meet tight deadlines, and adapt to changing circumstances.
- Knowledge and appreciation of gin and spirits is highly desirable.
This job description provides a general overview of the responsibilities and requirements for the role of an Events Coordinator at the FOH and distillery. It may be modified and expanded based on the specific needs and circumstances of the Brand.
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