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Presales Engineer

2 weeks ago

Singapore BYTEBRIDGE TECHNOLOGY PTE. LTD. Full time

**Company Introduction**

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

**Position Summary**

Leverages IT technical competency to provide pre-sales and post-sales engineering guidance / support for Bytebridge sales team, customers and business partners to design best-in-class systems / solutions to optimize the customer experience, thereby supporting increasing revenue and profitability across S.E Asia for products / services represented by Bytebridge.

**Essential Functions**
- Provide **pre-sales technical support**to the sales team, focusing on liquid cooling systems, electrical infrastructure, and data center solutions.
- Collaborate with customers and business partners to design and document **customized cooling and power solutions**that meet unique requirements.
- Develop technical documents, including **drawings, system layouts, parts lists (BOMs)**, and installation guidelines for liquid cooling and electrical systems.
- Support the sales team in preparing **technical proposals and presentations**for tenders, RFPs, and customer pitches.
- Ensure all solutions comply with **Southeast Asian and international standards**, particularly in liquid cooling and power distribution.
- Conduct remote and onsite demonstrations of **liquid cooling technologies and power management solutions**.
- Provide post-sales advice, including **maintenance planning and lifecycle management**for cooling and electrical systems.
- Integrate **sustainability and energy-efficiency considerations**into system designs, emphasizing environmental benefits.

**Knowledge, Skills & Abilities**
- Expertise in **liquid cooling technologies**, including direct-to-chip and immersion cooling, and power distribution systems.
- Strong knowledge of **data center infrastructure design**, focusing on energy efficiency and sustainability.
- Familiarity with **IT networking and server hardware**as it relates to cooling and electrical systems.
- Demonstrated **customer-facing experience**, including technical presentations and relationship management.
- Ability to learn quickly, work collaboratively, and adapt to fast-paced environments.

**Minimum Qualifications**
- Bachelor’s Degree in **Engineering, IT, or a related field**.
- Current certifications in relevant technologies, such as **networking, electrical systems, or cooling technologies**(e.g., Cisco, Juniper, APC, or similar).
- 3-5 Years’ experience in related IT field
- Ability to travel domestically and internationally as required
- Previous experience building and managing technical resources locally and remotely