
Presales Engineer
3 days ago
Job Descriptions:
- Collaborate with the sales team to understand customer requirements and provide technical expertise, guidance, and support during the presales process for CCTV solutions
- Develop customized CCTV system designs, detailed technical proposals, including system specifications, pricing, and implementation plans
- Conduct product demonstrations and presentations to customers, showcasing the features and capabilities of VIGI CCTV solutions
- Collaborate with the sales team to understand customer requirements and propose tailored CCTV solutions
- Engage with customers during the presales process to address technical questions, concerns and offer technical advice and guidance to customers, ensuring their CCTV solution needs are met and solved
- Stay up to date with the latest CCTV technology trends and industry development, competitive products and emerging technologies to enhance solution offerings
- Provide training and support to the sales team on the technical aspects of CCTV products and solutions, as well as post-sales activities such as troubleshooting and after-sales support
- Work closely with other departments, including product development and marketing, to ensure alignment on product features and messaging
- Min. 2 years of experience in presales engineering or technical sales, preferably within the CCTV or security technology industry
- Strong understanding of CCTV systems, technologies and market trends
- Excellent technical knowledge and proven ability to develop technical solutions and proposals, along with strong problem-solving skills to provide comprehensive solutions to align with customer requirements
- Proficiency in design software and tools related to CCTV system planning
- Familiarity with industry standards, regulations, and best practices related to CCTV systems
- Excellent communication, presentation, and interpersonal skills
- Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters
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