IT Engineer

2 weeks ago

Singapore GOOD PARTNER HOLDINGS PTE. LTD. Full time

**Job Title**:IT Engineer (Project Management, Implementation & Presales)**

**Department**:Operations**

**Job Summary : -**

We seek a hands-on IT Engineer to lead end to end project executive - from planning and stakeholder coordination to hardware/software deployment while supporting presales activities. The role demands a detail oriented organizer who can manage logistics (shipments, cabling, installations), ensure customer satisfactiion, and deliver technical sales presentations. Retail experience is a plus.

**Key Responsiblities : -**

1. End to End Project Management:
- Stakeholder Coordination : Liaise with clients, vendors, internal teams, and contractors to align project goals, timelines, and deliverables.

Logistics & Deployment:

- Plan and oversee hardware shipments, inventory tracking, and on site installations.
- Manage cabling, network setups, and software deployments (SaaS, on premise).
- Conduct post installation testing and resolve technical issues.
- Customer Success : Ensure smooth handover, user taining, and high satisfaction post implementation.Documentation : Maintain project charters, risk logs, and closure reports.

2. Presales
- Technical Presentation : Develop and deliver PowerPoint proposals, demos, and RFP responses.Solution Design : Collaborate with sales to tailor IT infrastruction/SaaS solutions to client needs.

3. IT Infrastructure & Analytics
- Deploy/troubleshoot cameras, networks (routers, switches, firewalls), servers, and cloub systems.Analyze system performance data (Excel/SQL) to optimize operations.

4. Qualifications:
- Diploma or Bachelor degree in IT, Computer Science, or related field.
- 3 - 5 years in IT project management, including hardware/software deployment and stakeholder management.
- Project management & Logistic savvy : Experience managing shipments, installations and cabling.Presales exposure : Technical proposal drafting and client presentations.

**Key Competencies**:
- Project Orchestration : Ability to juggle logistics, timelines, and stakeholder needs.

Technical Sales Acumen : Confidently present solutions to non-technical audiences.

Problem Solving : Resolve deployment hurdles swiftly (e.g. shipment delays, configuration errors).

Multilingual skill preferred.

**Why This Works**: =

1. Project Mangement Depth : Explicitly calls out logistics, installations and stakeholder management critical for execution.

2. Presales Integration : Retails sales support without overhsadowing core PM duties.

3. Clarity : Segregates responsiblities into actionable buckets (coordination, deployment, presales).

Let me know if you'd like to emphasize any specific area (e.g. vendor mangement, retail use cases)

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