Customer Service Officer
22 hours ago
**Singapore Leading Distributor of Electrical Products and Accessories Company**
**Customer Service Officer**
Basic Salary: SGD 2400 - SGD 2800
Working Hour: Mon - Fri
*8AM - 5.30PM
Location: Kallang
- Manage customer sales inquiries for both cash and credit transactions
- Up-sell or cross-sell company products and services as appropriate
- Builds positive and effective relationships with clients and ensures their satisfaction
- Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders
- Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given
- Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments
- Successfully negotiate pricing with customers, suppliers
- Process and release accurate invoices for all relevant sales
**Requirement**:
- Min Diploma in any field
- Effective communication and interpersonal skills
- Experience in problem-solving and decision-making
- Ability to work and thrive under pressure in fast-paced environment while being able to multi-task
- Works cohesively as part of a team and has an enthusiastic and good team spirit
**Benefit**:
- Twice performance bonus a year, quarterly incentive schemes and annual profit sharing
- Medical and dental and TCM benefits
- Relevant training and invaluable experience.
- Free parking
- Yearly appraisal and career growth opportunity.
- Work for a company that cares about you.
**Kiang Yu Seng (Calvin) - R1549967**
**Spot Talents Pte Ltd (21C0810)**
**Job Type**: Permanent
Pay: $2,400.00 - $2,800.00 per month
**Benefits**:
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Postgraduate Diploma/Certificate (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Sales Coordinator: 1 year (preferred)
Work Location: In person
-
Customer Service Officer
1 week ago
Kallang, Singapore Cushman & Wakefield Full time**Job Title** Customer Service Officer **Job Description Summary** **About the Role** - Provide practical advice and solutions to customers' concerns and manage their expectations professionally. - Obtain feedback from the customers and accurately input the request into the Computerized Maintenance Management System (CMMS). - Assign and despatch Service...
-
Customer Service Officer
2 weeks ago
Kallang, Singapore Ultimate Desk Ptd Ltd (Omnidesk) Full timeWho are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable. **5 Days Work Week** **Office Hours** Role Responsibilities: - Handling of daily enquiries by potential customers - Helping with Zendesk tickets and calls i.e. enquiries from...
-
Customer Service
6 days ago
Kallang, Singapore GD Express (Singapore) Pte Ltd Full time**CUSTOMER SERVICE cum Admin** 16 days Annual Leave Medical Benefits Bi-annual Performance Based Bonus Mid-Month Performance Attendance Allowance ⏰ Working Hours: Mon-Sat 8:30am - 17:30pm Saturdays until 12:30pm **Scope of Work**: You will be in charge of other basic administrative duties for one of the departments, such as answering and directing...
-
Customer Service Officer
5 days ago
Kallang, Singapore ULTIMATE DESK PTE. LTD. Full time1 year exp **Roles & Responsibilities** Do you love helping others and making someone’s day just a little brighter? Unfortunately, Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable. **Role Responsibilities**: - Handling of...
-
Customer Service Admin
6 days ago
Kallang, Singapore GENESIS MILLENNIUM FALCON PTE. LTD. Full time**Company**: Xiaomi Exclusive Service Center **Locations Available**: - **Jewel Changi**: - **229 Lavender Street** **Working Hours**: - 5 working days per week - 10:00 AM - 7:00 PM (1-hour meal break) - **Off Days**: 2 weekdays off per week - Must be able to work on weekends and public holidays if scheduled We are seeking a proactive and...
-
Customer Care Officer
4 days ago
Kallang, Singapore Tele-centre Services Pte Ltd Full time $35,000 - $45,000 per yearWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Handle inbound / outbound calls, emails, and chats from...
-
Customer Service Executive
6 days ago
Kallang, Singapore Lim Kim Hai Electric Co (S) Pte Ltd Full time $40,000 - $80,000 per yearThe Customer Service Executive plays a key role in coordinating lighting project sales and ensuring customer satisfaction. The position supports the project sales team in achieving sales, profit, and KPI targets for the designated industry sub-cluster, in line with the company's objectives. The incumbent works closely with customers, suppliers, and internal...
-
Customer Service
1 week ago
Kallang, Singapore Spot Talents Pte Ltd Full time**Medical Service Provider Company** Customer Service & Sales Support Admin Basic: SGD 2000 - SGD 3000 Working Hour: 5Days *8.30AM - 5.30PM Location: Boon Keng **Responsibilities**: **1. Sales Support** - Assist the sales team with administrative tasks. - Maintain and update customer databases - Coordinate with the logistics to ensure timely delivery...
-
Customer Service Admin Executive
2 weeks ago
Kallang, Singapore Luxury Tours & Travel Pte Ltd Full time**Responsibilities**: - Provide excellent customer service through personalized conversations - Attend to on-site visitors and explaining program during their stay in Singapore - Communicating in a friendly disposition regardless internally or externally. - Respond to inquiry, feedback and provide resolution in accordance with the company service...
-
Guest Service Officer
22 hours ago
Kallang, Singapore Beverly Hotel Full time**Job Highlights** - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a...