Client Service Specialist

4 days ago

Singapore Bank of Singapore Full time

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today Bank of Singapore opens doors to new opportunities. Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Client Account Services Specialist (Manager) in the Account Services Maintenance team Client Onboarding & Lifecycle Management - Client Account Services provide account services support in the areas of account documentation review, static and data inputs as well as account control and monitoring to Relationship Managers across all BOS locations through the account lifecycle from onboarding, periodic review, and maintenance till closure. This role reports into Account Services Maintenance where the candidate will be responsible for timely and accurate client static maintenance. Key stakeholders will include Relationship Managers/Assistant Relationship Manager, Compliance and cross-functional Operations teams. Overview Responsible for all document reviews and system updates for post on-boarding maintenance requests initiated by client or from Periodic KYC Reviews. Liaise with Front Office for any documentation shortfall or clarifications Effectively handles queries, exceptions, and investigation matters Ensures full compliance to policies and procedures Quick and quality customer service Open to new tasks as required by the business Responsibilities Ensure documentations submitted by Front Office are processed accurately and timely, and in line with internal quality standards Perform sanity checks on Periodic Review list and prepares outstanding document list for distribution to the Front Office. Update of client static data into Bank's core system in timely manner Liaise with the Relationship Manager/Assistant Relationship Manager on status of periodic review and maintenance cases. Keep abreast of risks and controls and ensure that processes are aligned Monitor and attend to any accounts exceptions and deviations to ensure compliant to Bank's policies and procedures Handling Front office queries, ensure timely follow-up and/or escalation to stakeholders At least 1-2 years of experience relating to banking operations, preferably in private banking account services area. Meticulous, detail-oriented and ability to handle complexity. Ability to work effectively as part of the team. Maintain a positive working relationship with personnel of other sections and divisions of the bank Working knowledge of MS Word, Excel, Powerpoint Ability to work independently with minimal direction. Ability to communicate clearly and concisely, both verbally and in writing

  • Client Services Specialist

    3 days ago

    Singapore Moody's Investors Service Full time

    **Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...

  • Associate - Client Service Specialist

    3 days ago

    Singapore Moody's Investors Service Full time

    Moody’s Analytics helps capital markets and risk management professionals worldwide respond to an evolving marketplace with confidence. The company offers unique tools and best practices for measuring and managing risk through expertise and experience in credit analysis, economic research and financial risk management. The Customer Service team drives...

  • Client Services Specialist

    3 days ago

    Singapore Career Edge Asia Pte Ltd Full time

    $3800 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: Central **Responsibilities** - Support clients in the on-boarding process and provide support post-on-boarding - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our...

  • Client Service Specialist, Managed Service

    6 days ago

    Singapore TRG Screen Full time

    **About us** TRG Screen is the leading market data, online resource management & enterprise cost management SaaS solutions company. We build market-leading software solutions for subscription spend & usage management. High-value subscriptions are complex and expensive. They need to be managed professionally. Our enterprise subscription management solutions...

  • Client Service Specialist

    4 days ago

    Singapore Spark Systems Full time

    **Singapore | Fulltime** Seeing the challenges of FX today with high latency and rejection rates, fragmented marketplace and outdated technology, Spark Systems sets out to build a robust trading platform designed for low-latency access to worldwide FX liquidity with smart algorithmic execution, reducing trading costs for our clients. We are also delivering...

  • Client Service Specialist

    2 weeks ago

    Singapore Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

  • Client Support Specialist – Immigration Services

    2 days ago

    Singapore AIMS MANPOWER SOLUTIONS PTE. LTD. Full time $36,000 - $42,000 per year

    Job Title: Client Support Specialist – Immigration ServicesLocation: Tanjong PagarSalary range : $3,000 to $3,500 + Incentive + BonusJob Summary:We are seeking a proactive and customer-focused Client Support Specialist to manage and assist clients throughout their Asia, US, Canada, and Singapore visa application processes . This role involves direct client...

  • Client Service Specialist

    6 days ago

    Singapore Selby Jennings Full time

    We are currently partnering with a Fund Management Firm and they are seeking a Client Service Specialist to join their team in Singapore. This role is ideal for someone with strong experience in relationship management, fund management, and a passion for delivering high-quality client service. Responsibilities: Engage with clients across Asia, executing...

  • Client Engagement Specialist

    1 week ago

    Singapore Private Advertiser Full time

    We’re Hiring: Client Engagement Specialist!Overview Do you enjoy building trust and long-term relationships? We’re looking for a Client Engagement Specialist to be the voice of our team, ensuring clients feel supported, engaged and valued at every step. Responsibilities Reach out to clients to nurture ongoing relationships Assist with follow-ups,...

  • Client Engagement Specialist

    6 days ago

    Singapore Dow Jones Full time

    The Client Engagement Specialist (CES) is responsible for managing all renewal aspects of the relationship with a defined set of customers. The Client Engagement Specialist is responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To this end the...