
Service Delivery Manager
4 days ago
- Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
- Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.
- Provide support for all large-scale activities like system maintenance; project go-live, disaster recovery exercise or high severity incidents.
- Provide support during high severity incidents by interfacing with infrastructure and security teams.
- Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
- Document and develop system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
- Manage relationships between application and infrastructure teams through brokering and collaboration.
- Prepare and present proposals to seek approval and secure funds for Service Delivery Operations.
Requirements:
- Tertiary qualifications in Computer Science, Information Technology or related degree;
- Minimum 8 years' experience in Service Delivery related to application operations and process management;
- Self-motivated, driven, a good team player and strong ability to multi-task;
- Excellent verbal, written communication and interpersonal skills;
- Experience in managing heterogeneous computing environments or supporting complicated health IT solutions are preferred
- Relevant Project Management or ITIL Service Management certifications will be an advantage.
-
Manager, IT Service Delivery, ETS
1 week ago
Singapore Delivery Hero Full time $90,000 - $120,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Manager, IT Service Delivery, ETS
4 days ago
Singapore Delivery Hero Full time $80,000 - $120,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Service Delivery Manager
4 days ago
Central Singapore NEW TONE CONSULTING PTE. LTD. Full time $90,000 - $120,000 per yearWe're looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.Key Responsibilities: Act as...
-
Service Delivery Manager
4 days ago
Central Region, Singapore AsiaPac Technology Pte Ltd Full time $90,000 - $120,000 per yearKey ResponsibilitiesManage staff assigned/stationed at the customer sitesTo maintain strong and positive customer relationships and improve service delivery, ensuring customer satisfaction is achieved and maintained in the long termTo identify customer needs and oversee Service Delivery within the business contextPoint of Contact for quality of service and...
-
Service Delivery Manager
4 days ago
Central Singapore Lenovo Full time $90,000 - $120,000 per yearGeneral InformationReq #WD Career area:Information TechnologyCountry/Region:SingaporeState:Central SingaporeCity:SINGAPOREDate:Friday, June 13, 2025Working time:Full-timeAdditional Locations:Singapore - Central Singapore - SingaporeSingapore - Central Singapore - SINGAPOREWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our...
-
Service Delivery Manager
3 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $4,000 - $7,000 Per Month **Date Posted** 11 hours ago Additional Details **Job ID** 4457 **Job Views** 3 Roles & Responsibilities **Service Delivery Manager** **Summary of Role’s Responsibilities**: Oversee the delivery of end user services within the APAC region,...
-
Service Delivery Manager
4 days ago
Central Region, Singapore APBA TG Human Resource Pte Ltd Full time $80,000 - $120,000 per yearLocation: Central | Remuneration: Base + Performance Bonus Working Arrangement: Perm | Fully OnsiteJob Responsibilities• Oversee the successful delivery of multiple enterprise projects, ensuring adherence to project timelines, budgets, and quality standards.• Manage project teams, providing guidance, coaching, and support to ensure project success.•...
-
IT Service Delivery Manager
1 week ago
Central Singapore PERSOLKELLY Full timeContract Duration: 12 months Working Hour: Normal Office Hour Working Location: Islandwide Salary: Up to $7,000 ***Responsibilities**: - **Lead and drive the service delivery and projects implementation**: - **Manage and communicate with key holders on operational support daily**: - **Monitor and ensure SLAs are met, issues escalated and prioritized**: -...
-
Service Delivery Manager
4 days ago
Central Region, Singapore Maestro Human Resource Pte Ltd Full time $80,000 - $120,000 per yearKey Responsibilities:Service Delivery Oversight:Manage and oversee the delivery of desktop IT concierge services to ensure alignment with client expectations and SLAs.Monitor service performance and proactively address any deviations from agreed standards.Team Leadership:Lead and mentor a team of IT support professionals, fostering a culture of excellence...
-
Service Delivery Manager
5 days ago
Central Singapore Lenovo Full time**General Information**: - Req #- WD00074525- Career area: - Information Technology- Country/Region: - Singapore- State: - Central Singapore- City: - SINGAPORE- Date: - Monday, November 4, 2024- Working time: - Full-time**Additional Locations**: - Singapore - Central Singapore - Singapore - Singapore - Central Singapore - SINGAPORE **Why Work at...