Logistic Admin cum Customer Service Executive – Basic 2000
1 day ago
Benefits
- Salary $2500-$3500
- Location: West
- AWS + Bonus
Responsibilities
- Manage customer calls and emails to coordinate delivery orders efficiently, ensuring timely and accurate fulfilment.
- Demonstrate strong phone-handling skills with active listening and emotional intelligence to address client needs effectively.
- Respond promptly to customer inquiries, resolving issues quickly to maintain high service standards.
- Log all customer inquiries, feedback, and complaints into the CRM/database for tracking, verification, and training purposes.
- Follow up on customer interactions via email to ensure resolution, satisfaction, and strengthened client relationships.
- Maintain accurate Proof of Delivery (POD) records and ensure proper filing and documentation of logistics activities.
- Collaborate closely with internal departments to support smooth operations and consistent service delivery.
- Provide guidance and mentorship to junior team members, contributing to improved team performance and service quality.
Requirements
- Entry level welcome to apply
- Diploma or degree, preferably in Business Administration, or a related field.
- Strong proficiency in Microsoft Office applications (Excel, Word, etc.).
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Liu WanTong (R
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