Service Delivery Manager

2 weeks ago

Clementi West Region, Singapore Ambition Full time $90,000 - $120,000 per year

Overview:

My client in Singapore is looking for a
Service Delivery manager -AMS (Application Support and Vendor Management
) to join their team. This role is suited for someone who has experience managing vendors, working with internal users, and has some understanding of Java applications. You do not need to code, but you should be able to read Java code and understand how the systems work.

In this role, you will work closely with vendors and internal teams to make sure day-to-day application support runs smoothly. You will help onboard vendors, ensure they meet agreed service levels, and make sure their reports and work are reviewed properly. You will also prepare regular updates for the internal team based on vendor performance.

You will support business users by answering their questions, understanding their needs, and helping them with issues or changes related to the applications. You will also keep track of contracts to make sure support continues without any gaps. On top of regular support, you will also manage small system changes and updates, making sure they are delivered on time and meet quality standards.

Requirements:

To succeed in this role, you should have at least 5 years of experience in application support and vendor management, and at least 2 years of experience handling small projects or system changes.

You should be able to read Java code and have a good understanding of technologies such as Weblogic, Tomcat, SpringBoot, Unix scripting, and databases like Oracle and SQL Server.

Experience with tools like Maven and Jenkins will be helpful.

Understanding ITIL processes for handling issues and changes is also important, and certification is a plus.

This role is a good fit for someone who enjoys working with different teams, solving problems, and making sure systems continue to support the business effectively.

  • Class 3 Delivery Driver

    6 days ago

    Clementi, Singapore AVANT LOGISTIC SERVICE PTE LTD Full time $31,200 - $36,000 per year

    AVANT LOGISTIC SERVICE PTE LTD is hiring a Full time Class 3 Delivery Driver role in Clementi, Singapore. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningMon afternoonMon eveningTue morningTue afternoonTue eveningWed morningWed afternoonWed eveningThu morningThu afternoonThu eveningFri...

  • Delivery Manager

    1 week ago

    West Region, Singapore TracX Logis Pte. Ltd. Full time $80,000 - $120,000 per year

    We are looking for an experienced Delivery Manager oversees the end-to-end delivery of projects, products, or services, ensuring they are completed on time, within budget, and to the required quality standards. He/she plays a pivotal role in shaping the delivery of services or products by working closely with multidisciplinary teams within a company. They...

  • Senior Executive, Service Delivery

    2 weeks ago

    West Region, Singapore MOH Holdings Pte Ltd Full time

    ORGANISATION / DIVISION INFORMATIONAs the holding company of Singapore's public healthcare institutions, we are always looking for qualified, passionate individuals who are keen to make a valuable contribution to public healthcare. At MOH Holdings, we believe our employees are our greatest asset and we are dedicated in helping them achieve their full...

  • Service Delivery Manager

    2 weeks ago

    Central Region, Singapore AsiaPac Technology Pte Ltd Full time $90,000 - $120,000 per year

    Key ResponsibilitiesManage staff assigned/stationed at the customer sitesTo maintain strong and positive customer relationships and improve service delivery, ensuring customer satisfaction is achieved and maintained in the long termTo identify customer needs and oversee Service Delivery within the business contextPoint of Contact for quality of service and...

  • Service Delivery Manager

    2 weeks ago

    North Region, Singapore APBA TG Human Resource Pte Ltd Full time $6,000 - $8,000 per year

    Location: North Region, Singapore Salary: Up to $8,000 + Allowances + Bonus (salary to commensurate with experience) Arrangement: Contract under TG Singapore, convertible to client headcount based on performance | Fully OnsiteRole SummaryWe're hiring a Service Delivery Manager to oversee vendor and stakeholder engagement, ensure smooth service operations,...

  • IT Service Delivery Team Leader

    5 days ago

    Clementi, Singapore Emprego SG Full time

    Day to day management and development of the Service Delivery and Application Support dealing with any operational and staff issues, shift rotas, holidays and planning, liaison with other IT staff and escalation to Service Delivery Manager as necessary. Continually look for ways to improve the overall support services to the firm through knowledge and...

  • Sales executive

    2 weeks ago

    Central Region, Singapore General manager Full time $60,000 - $80,000 per year

    Identify and develop new business opportunities in assigned markets.Generate leads, conduct sales calls/meetings, and present company products.Understand client requirements and recommend suitable chemical solutions.Prepare and negotiate quotations, proposals, and contracts.Achieve monthly, quarterly, and annual sales targets.Maintain regular contact with...

  • IT Service Delivery Manager

    2 weeks ago

    North-East Region, Singapore ST Engineering Urban Solutions Full time $90,000 - $120,000 per year

    Responsibilities:Ensure that all processes and procedures are followedLead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issuesLead the troubleshooting and performing of root causes failure analysis for infrastructures issuesManage the delivery of infrastructure across AWS environments, On-prem,...

  • Cloud Service Delivery Manager

    6 days ago

    Central Region, Singapore APBA TG Human Resource Pte Ltd Full time $120,000 - $240,000 per year

    Key Responsibilities:Manage Cloud Service Delivery – Oversee the end-to-end delivery of cloud services, ensuring adherence to SLAs and operational excellence.Incident and Problem Management – Lead incident resolution, perform root cause analysis, and implement preventive measures to minimize service disruptions.Service Monitoring and Optimization –...

  • Service Delivery Manager, PCS

    2 weeks ago

    Central Region, Singapore GE Healthcare Full time $80,000 - $120,000 per year

    *Job Description Summary*You will be responsible for both Ultrasound (ULS) & Patient Care Solution (PCS) Service Delivery and Operations covering Singapore, Malaysia, Brunei, Myanmar, Cambodia & Laos in both direct and indirect capacity, lead service strategy and initiatives to achieve sustainable service delivery, profitable growth, and operational...