Service Delivery Manager

About the roleThe Service Delivery Manager is responsible for overseeing the efficient and effective delivery of services to clients, ensuring that the services meet quality standards, performance targets, and customer satisfaction.Job Description:Manage the end-to-end delivery of services to clients, ensuring all agreed-upon service levels are met.Monitor...

Responsibilities:Ensure that all processes and procedures are followedLead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issuesLead the troubleshooting and performing of root causes failure analysis for infrastructures issuesManage the delivery of infrastructure across AWS environments, On-prem,...

Key ResponsibilitiesManage staff assigned/stationed at the customer sitesTo maintain strong and positive customer relationships and improve service delivery, ensuring customer satisfaction is achieved and maintained in the long termTo identify customer needs and oversee Service Delivery within the business contextPoint of Contact for quality of service and...

This role maximizes customer satisfaction and IDEMIAs business value by ensuring solutions run in accordance with customers' contracts and by ensuring scalable maintenance of the solutions.Defines maintenance strategies in accordance with customer requirements (spare parts management, software updates, support team organization) and associated quotesMonitors...

Job SummaryThe Service Delivery Manager plays a key role in ensuring uninterrupted operations for the assigned hospital project. You will be responsible for overseeing daily operational activities, monitoring SLA performance, and leading the Service Delivery Engineers team. Your leadership directly contributes to enhancing the end-user experience by ensuring...

Responsibilities• Ensure that all processes and procedures are followed• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues• Manage the delivery of infrastructure across AWS...

Company DescriptionNCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together...

Key Responsibilities:Service Delivery Oversight:Manage and oversee the delivery of desktop IT concierge services to ensure alignment with client expectations and SLAs.Monitor service performance and proactively address any deviations from agreed standards.Team Leadership:Lead and mentor a team of IT support professionals, fostering a culture of excellence...

We're looking for reliable and motivated Class 3 Delivery Drivers to help us deliver groceries and parcels to households across Singapore.What We Offer:Company van provided – drive it home after workExpenses on us - Cashcard & diesel tag coveredDelivery routes for parcels to residential areas6 days work weekOr u have your own Van, earn $2-2.5 per pc of...

Identify and develop new business opportunities in assigned markets.Generate leads, conduct sales calls/meetings, and present company products.Understand client requirements and recommend suitable chemical solutions.Prepare and negotiate quotations, proposals, and contracts.Achieve monthly, quarterly, and annual sales targets.Maintain regular contact with...