Customer Service Officer

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Roles and Responsibilities** - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant...

Handle all customer enquiries, escalations, technical support and on-going customer relationship management. - Deliver high quality customer care service at all times. - Provide timely escalations of requests and adequate technical support where necessary. - Ensure daily and monthly KPIs are met and exceeded. - Manage all incoming calls for enquiries,...

**Responsibilities**: - Provide comprehensive support to corporate clients, managing orders and inquiries from start to finish. - Oversee distributor relations, focusing on procurement and customer service. - Prepare quotations and necessary documentation to customers. - Keep updating pricing data & order status for clients reference. - Collaborate with...

As a Admin, your primary responsibility is to ensure the smooth scheduling of customer installations and handle inquiries from existing and potential customers. You will play a crucial role in delivering exceptional customer service and maintaining positive relationships with clients. This position involves a combination of administrative tasks and direct...

**Job Descriptions**: - Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities - Manage job file creation, costing and other data entries - Communicate and coordinate with stakeholders - Handle and resolving disputes with client/agent - Ensure proper and timely billing / closing of all job...

Manage orders related to enquiries from customers - Data entry, tracking and record-keeping in sales-related environment - Interface and coordinate with Sales, Procurement, Warehouse and Logistics to ensure seamless order fulfilment on time - Ensure correct pricing in orders processed - Resolve issues arising from orders processing with internal...

The Part Time/Temporary Customer Service Officer primary role is to schedule patients into the clinics' books by answering product and service questions; suggesting information about other products and services. Works in tandem with the clinical team and marketing team. Rely on instructions and pre-established guidelines to perform the functions of the job....

Our Control Centre operates 24/7. Our preferred responsibilities: - Obtain and evaluate all relevant information to handle car park cases either operationally or technically - Checking and monitoring CCTV’s for discrepancies, system issues, or occurrences - Perform updating of customer’s carpark data as required by Clients - Monitor and track manpower...

_**Job Summary**:_ We are looking for a friendly and proactive **Customer Service / Administrative Assistant** to be the first point of contact for our customers and support the daily operations of the business. The primary focus of this role is delivering excellent customer service, while also handling administrative tasks to support the smooth running of...

Summary of the RoleThe function of the Customer Sales and Service Representative is to provide direct support to the Sr. Strategic Business Development Manager and Account Managers across Asia Pacific and the Middle East with a unique opportunity to pioneer and grow our Singapore entity. Primary focus is on Customer Service with the role requiring...