Senior Manager, HR Shared Service

2 days ago


Singapore 5G-Starlink Pte. Full time $120,000 - $180,000 per year



Job Responsibilities

You will lead a HR shared service team to provide HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope covers the entire end-to-end employee lifecycle administration ranging from onboarding through to employment contract management and offboarding. You will manage, coach and develop the team members to enhance their competencies in the handling of complex issues and improve the overall service quality of the team. Besides ensuring the work processes are in compliance with HR policies and government regulations, you will also be responsible for the design, review and implementation of work process improvements and system enhancements. As a key HR shared service partner, you will be required to actively engage and collaborate with multiple stakeholders from the NUHS HR community. You will also be appointed as a key point of liaison for the assigned NUHS institution on matters relating to service delivery and implementation.

Candidate Requirements

  • Degree in Human Resource or Business-related qualification.
  • At least 10 years of HR experience of which 8 years are HR Operations experience and with in-depth knowledge of Singapore work pass statutory requirements.
  • Minimum 5 years experience in people-manager role and has directly managed onsite resources.
  • Prior HR shared services experience in large scale corporations or experience in managing HR contact centre will be an added advantage.
  • Able to identify, drive and see through the implementation of work improvement projects.
  • Able to think on your feet, problem solve effectively and respond positively to changing priorities.
  • Interested in exploring technological system solutions.
  • Able to work effectively in a performance-driven environment and collaborate well with stakeholders.
  • Organised, meticulous and proactive.
  • Open to changes in job portfolio within HR Group Shared Services due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.



  • Singapore CAPITALAND SHARED SERVICES PTE. LTD. Full time

    You will be working with the HR Shared Services (HRSS) Operations team to provide shared services for the HR Business Partnering team in HR transactional activities. **Responsibilities** - Assist in HR system updates, e-filing of employee personal documents and generate HR e-letters - Assist in staff movements by performing system triggers for new hires,...


  • Singapore JC Consulting Full time

    HR Shared Services Manager / Senior Manager We are seeking a credible and experienced HR Shared Services professional to lead our Singapore-based HR operations. The ideal candidate will be responsible for overseeing the full spectrum of HR services, including payroll, onboarding, offboarding, and day-to-day HR operations. This role requires a solid leader...

  • Senior Manager

    1 week ago


    Singapore Singapore Medical Council Full time

    **What the role is** - As Senior Manager (HR Shared Services) and reporting to Deputy Director (HR Shared Services), the jobholder works closely with the HR team to oversee the provision of the full spectrum of HR services to support employee engagements, organisational development, talent management, reward management and business partnerships with key...


  • Singapore NTUC Health Full time

    **About Us**: **About NTUC Health Co-operative Limited** **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and...


  • Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full time $90,000 - $120,000 per year

    Our client is a prominent Singapore-headquartered organization and a leading player in its field.Here is an opportunity to join them to head the HR Shared Services function and be part of their dynamic HR team. This role will lead a team to provide HR operational support across the entire employee life cycle.Some of the key responsibilities will...


  • Singapore NTUC Health Full time

    **About Us**: **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest...


  • Singapore South Central Community Family Service Centre Full time

    About the Role The Director, Shared Services is a senior leadership and management role responsible for strategic alignment and oversight, operational excellence, and compliance across all non-programme functions of the organisation. This role will lead, drive and integrate core operational shared functions which include Information Technology (IT), Human...


  • Singapore National University Polyclinics Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Senior Executive, HR Group Shared Services Job ID: 8057Job Function: Administration Institution: National University Health System Senior Executive, Human Resource Group Shared Services As a Senior Executive, you will be supervising a team that focuses on...


  • Singapore Triton AI Pte Ltd Full time

    Support the Head, HR Shared Services to formulate all operational matters for HR Shared Services (including compliance of policies and standards to regulatory and legal requirements and monitoring of company-wide HR initiatives) - Provide expertise to grow and enhance the HR Shared Services Center - Including process design, implementation, and change...


  • Singapore SOUTH CENTRAL COMMUNITY FAMILY SERVICE CENTRE LIMITED Full time

    **About SCCFSC** Formerly known as Bukit Ho Swee Family Service Centre, **South Central Community Family Service Centre (SCC)**provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation. **Our...