Museum Facilitator, Visitor Experience

2 weeks ago


Singapore Bullworks Pte Ltd Full time $40,000 - $60,000 per year

Jobs description

The Museum Facilitator, Visitor Experience & Marketing Executive will facilitate museum programs, engage visitors and promote the museum through marketing efforts.

Duties & responsibilities

Facilitation & Visitor Engagement

  • Deliver guided tours and educational programs for diverse audiences, including preschoolers, students, and the general public.
  • Deliver complimentary 15-minute tours to enhance visitor experience.
  • Provide excellent customer service by welcoming and engaging the visitors.
  • Collect Google reviews to improve museum's visibility.
  • Develop a strong understanding of the museum's Toy Collections to effectively share knowledge with visitors.

Marketing

  • Promote the museum through social media platforms like Instagram, Facebook, Tik Tok, etc.
  • Engage with audiences through social media interactions and raise awareness.
  • Post daily on social media platforms about museum's activities
  • Suggest improvements to enhance our digital tools and platforms including E-Store, Virtual Museum, Interactive AI Ambassador and CRM system.


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