Applications Field Manager

7 days ago

East Region, Singapore ACExcellent Consulting Pte Ltd Full time $80,000 - $120,000 per year

A MNC which is also a Supplier for Semiconductor industry has an opening for a Field Application Manager to lead a team for driving sales pipeline conversion with win/loss analysis via the promotion and application of new and existing products to the Semiconductor industry. Actively involved in the execution of new product development strategies though a thorough understanding of company's products, the industries serve, and customers' dynamics. Drive direct communication between the customers, sales, engineering, manufacturing, and other internal departments and provide timely market intelligence.

Responsibilities:

  • Work with company's Service Team to provide technical support for application relate problems for company's products.
  • Generates and/or presents various technical documentation (evaluation reports, analysis, industry studies, data) related to a product or application for a sales or strategic opportunity.
  • Observe and monitor Sales Pipeline to ensure business's initiatives are supported with adequate pipeline activity and drive countermeasures initiatives in areas deemed necessary.
  • Drives team to support Account Management team in the execution of BU product strategy in the field for targeted territories and markets to capture new or maintain existing business.
  • Active engagement with Sales management, sit in regular meetings with the customers as needed and with the internal teams to share customer/company's feedback, measure progress, drive a solution and/or enhance communication for product evaluations and application issues.
  • Keep up a high level understanding of market trend such as competition, application development and products) to give appropriate recommendations on current product issues, future product trends and application demands and competitive challenges/opportunities.
  • Drives programs that develop a high level of team technical acumen, intimacy and confidence with both customers and other internal function.
  • Escalate problem solving support for the team and support Customer Change Management by assisting with our Product Change Notification process as needed.
  • Responsible for employee development for individual team members.

Requirement:

  • Bachelor's degree in a technical or business discipline such as Marketing, Mechanical, Manufacturing, Electrical, Chemical or Materials Engineering or an equivalent combination of training and experience; or a demonstrated capability to perform the duties of the job.
  • A minimum of 3 years' experience in a Semiconductor industry application and customer-facing is an advantage.
  • Collaborative, team oriented, strong ability to work well with others, and have a customer centric mentality with both internal and external stakeholders.
  • Ability to solve and communicate both verbally and written, complex problems, where judgment is required in resolving problems and making recommendations.
  • Working knowledge of the capabilities and limitations of common manufacturing technologies and parts fabrication techniques.
  • Strong knowledge of semiconductor manufacturing and related process.
  • Positive and consultative demeanor with strong work ethic and the ability to interact with technical and non-technical resources

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