Manager, Field Applications

2 days ago

Central Region, Singapore Entegris Singapore Pte Ltd Full time $80,000 - $120,000 per year

Key Responsibilities

  • Sales Pipeline oversight.  Utilize Entegris' OMS tool to ensure BU initiatives are supported with adequate pipeline activity and drive countermeasures initiatives in areas  deemed necessary.
  • Coordinates with Entegris' Service Team to provide technical support for application related problems for Entegris products.
  • Generates and/or presents various technical documentation (evaluation reports, analysis, industry studies, Entegris generated data) related to a product or application for a sales or strategic opportunity.
  • Communication and collaboration with Sales management.
  • Drives team to support Account Management team in the execution of BU product strategy in the field for targeted territories and markets to capture new or maintain existing business.

  • Participates in regular meetings with the customers as needed, the internal teams (AM, MTS, Sales, BU) to share customer/Entegris feedback, measure progress, drive a solution and/or enhance communication for product evaluations and application issues.

  • Maintains a high level of market understanding (including competition, application development and products) to give recommendations on current product issues, future product trends and application demands and competitive challenges/opportunities.

  • Drives programs that develop a high level of team technical acumen, intimacy and confidence with both customers and other Entegris employees.
  • Escalation/Problem solving support for the team.
  • Owns special projects as needed in support of BU/Engineering activities.
  • Responsible for employee development for individual team members.
  • Support Customer Change Management by assisting with our Product Change Notification process as needed

Requisite Criteria & Skills

  • Bachelor's degree in a technical or business discipline such as, but not limited to, Marketing, Mechanical, Manufacturing, Electrical, Chemical or Materials Engineering or an equivalent combination of training and experience; or a demonstrated capability to perform the duties of the job.
  • A minimum of 3 years' experience in a multidisciplinary customer-facing role is an advantage.
  • Capable traveling with an independent work capability.
  • Collaborative, team oriented, strong ability to work well with others, and have a customer service mentality with both internal and external stakeholders.
  • Ability to solve and communicate both verbally and written, complex problems, where judgment is required in resolving problems and making recommendations.
  • Working knowledge of the capabilities and limitations of common manufacturing technologies and parts fabrication techniques.
  • Flexibility to adapt to work environment, work force, and customers' needs.
  • Very good proficiency using standard suite of Microsoft Office products.
  • Strong knowledge of semiconductor manufacturing and related process.
  • English skills - able to communicate effectively through conversation, oral presentations, and written reports.
  • Strong problem-solving skills, creativity, and curiosity.
  • Positive and consultative demeanor with strong work ethic and the ability to interact with technical and non-technical resources

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