Technical Service Lead

3 days ago

Singapore Changi Airport IDEMIA Full time $120,000 - $240,000 per year

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose This role develops the core technical platform, capabilities, and services that efficiently support business processes and data while optimizing cost in close collaboration with the solution or software architect. Key Missions
  • Act as the subject matter expert (SME) and final decision-maker within the assigned technology domain (e.g., Cloud, Infrastructure, Security, Applications, Data).
  • Define and maintain technical standards, patterns, and policies across IT projects.
  • Review and approve solution designs to ensure compliance with security, scalability, and performance requirements.
  • Provide technical governance throughout the solution lifecycle.
  • Identify, evaluate, and mitigate risks related to IT systems and projects.
  • Stay current with emerging technologies and assess their relevance to the organization.
  • Collaborate with architects, engineers, and project managers to deliver fit-for-purpose solutions.
  • Mentor and guide technical teams, providing training where necessary.
  • Serve as the escalation point for major incidents, technical challenges, or disputes.
  • Support audits and compliance reviews by providing authoritative technical input
Profile & Other Information

Required Skills & Experience

  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
  • Proven experience in a senior technical or architecture role (e.g., Solution Architect, Principal Engineer, Lead Developer).
  • Deep expertise in at least one IT domain (Cloud, Infrastructure, Networking, Security, Data, or Applications).
  • Strong understanding of enterprise IT architecture and integration patterns.
  • Experience defining and implementing governance frameworks.
  • Excellent problem-solving and decision-making abilities.
  • Strong communication and stakeholder management skills.
  • Knowledge of regulatory and compliance requirements (e.g., GDPR, ISO 27001, PCI-DSS, NIST).

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we're transforming, fast, to stay a leader in a world that's changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

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