Assistant Technical Support Engineer
4 days ago
Role Profile
The purpose of the role is to install, service, and repair the Division's products and follow up on pre- and post-installation activities.
Key Responsibilities:
- Responsible for the servicing and maintenance of the Division's products on-site to ensure satisfactory performance of the company's products
- Attend promptly to service and fault calls in accordance to SLA
- Assist in the proper installation, termination, testing and commissioning, and smooth operation of the Division's product at customer's site
- Adhere to maintenance schedule to ensure its timely execution in accordance to SLA and advise end-users of potential problems and follow up on them
- Interact with end-users to understand the problems they face in using the company's products and feedback to the Technical Support team for resolution
- Work closely with Technical Support team to ensure the smooth operation of the company's products
Competence (Knowledge, Skills and Abilities):
- Skills in trouble shooting technical problems related to the company's products
- Skills in relating to and servicing the end-users with a win-win mind set
- Certification in Basic Ionising Radiation Safety (General) Course
Requirements:
- Strong technical knowledge with and certification on in-house products
- Able to deal with routine tasks and may perform tasks with some level of complexity
- Take decisions for own tasks in defined degree of freedom
- Able to solve problems in most cases and within guidelines
- Works independently within guidelines, defined procedures and direction
- Requires to work 12-hour shift duty
- Working location: Changi Airport
Education & Experience:
- NITEC, Higher NITEC or equivalent in Biomedical, Security Technology and other related studies
- Minimum 1 year work experience in the equipment maintenance
For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at Personal Data Protection Policy.
-
Assistant Technical Support Engineer
1 week ago
Changi Airport, Singapore O'Connor's ( 136603 ) Full timeLocation Changi Airport OCS-21-001 **Description** **Posting Date: 13 Aug 2021** **_ The Job_** This person is responsible for the servicing and maintenance of the Division’s products on-site to ensure satisfactory performance of the company’s products. Attend promptly to service and fault calls in accordance to SLA. Assist in the proper...
-
Senior Technical Service Engineer
7 days ago
Changi Airport, Singapore FRANKLINWH SG PTE. LTD. Full time $90,000 - $120,000 per yearResponsibilitiesLead the technical support team in diagnosing and resolving advanced and escalated issues related to our products and services, ensuring timely and effective solutions.2.Provide in-depth technical guidance to overseas service engineers and customers, and offer solutions that meet their business goals.3.Collaborate with cross-functional...
-
Planner #Aviation #Changi Airport
4 days ago
Changi Airport, Singapore Singapore Aero Support Services Pte Ltd Full time $60,000 - $80,000 per yearPlannerJob Responsibilities:1. To coordinate and expedite the flow of work and spares within or between departments of an establishment according to aircraft schedule.2. Support technical crew and liaise with specialized staff in various departments to ensure smooth and timely completion of planned tasks.3. Duties include reviewing...
-
Admin Assistant
2 weeks ago
Changi Airport, Singapore Singapore Aero Support Services Pte Ltd Full time $30,000 - $40,000 per yearJob DescriptionProvide Data Entry Support in operations team to ensure smooth running of administrative mattersProvide accurate data entry for ELM124 and maintain proper documentation records.Support operations team in Vetting/DCC and daily admin roles to ensure all standards are met.Perform other ad-hoc duties that are being assigned and when...
-
ACMV Technical Officer
7 days ago
Changi Airport, Singapore ENGIE Services Singapore Pte Ltd Full time $60,000 - $80,000 per yearENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across Southeast Asia, we operate across mission-critical industries - aviation,...
-
Operation/technical Support
2 days ago
Changi, Singapore ONG RADIO INTERNATIONAL PTE LTD Full time**Job Highlights** - We train you to be an Audio/Video and Home Entertainment Expert - We offer good career advancement - We provide staff benefits & job security - Operation/Technical Support - Delivery & Installation - Troubleshooting on-site and off-site - Site Visits & scheduling - Liaise with customers on usage of system - Service Monitoring - Work...
-
Planning Coordinator
1 week ago
Changi Airport, Singapore Singapore Aero Support Services Pte Ltd Full time**Working Location**: Singapore Changi Airport / Changi Airfreight Centre **JOB RESPONSIBILITIES** - Assist in checking of aircraft components and consumables availability - Update on spares ordered and trigger for collection and delivery to the required locations - Coordinate and ensure timely collection and delivery and prioritize based on level of...
-
Technical Service Engineer
4 days ago
Changi, Singapore Victor Enterprises Pte Ltd Full time $90,000 - $120,000 per yearReporting to Chief Engineer within a dynamic organization that operates across a diverse portfolio in the petrochemical industry.Provide hands-on technical support to customers, solving issues from troubleshooting to product recommendations, including used oil analysis.Build and nurture strong technical partnerships with key clients, ensuring long-term...
-
Software Application Support Engineer
3 hours ago
Changi Airport, Singapore Maestro Human Resource Pte Ltd Full time $60,000 - $80,000 per yearApplication Support Engineer :Manage L1 to L3 incident tickets and service requestsProvide L2 support 24/7 based on scheduled rotation basisTroubleshoot application issues including working with OEM supports to determine cause of issue and rectification planPerform monthly system and application preventive management health checks and reportingPerform...
-
Operation/technical Support
2 weeks ago
Changi, Singapore ONG RADIO INTERNATIONAL PTE LTD Full time**Job Highlights** - We train you to be an Audio/Video and Home Entertainment Expert - We offer good career growth and remuneration package - We provide staff benefit and nice working environment - Assist in delivery and installation of system; - Assist in planning daily delivery schedule and work with delivery team; - Assist in carrying...