Retail Area Manager

2 weeks ago


Singapore CHOP TAI CHONG KOK PTE. LTD. Full time $80,000 - $120,000 per year

Position Overview:

We are in search of a proactive and dedicated Retail Area Manager to oversee our collection of retail outlets. This is an instrumental role, focusing on enhancing store performance, ensuring sales targets are achieved, and promoting a positive working environment.

Key Responsibilities:

  • Store Management: Oversee and manage multiple store operations within the designated area, ensuring they meet or exceed sales targets and customer service standards.
  • Leadership: Lead, guide, and motivate store managers and their teams towards achieving company goals and objectives.
  • Performance Analysis: Regularly review store performance metrics, identify areas for improvement, and implement strategies to enhance productivity.
  • Budget Management: Oversee store budgets, ensuring cost-effective operations and financial objectives are met.
  • Training & Development: Identify training needs and ensure store staff are adequately trained and developed for their roles.
  • Compliance & Standards: Ensure that all stores comply with company policies, procedures, and legal regulations.
  • Customer Experience: Drive a consistent and high-quality customer experience across all stores.
  • Communication: Foster effective communication between store teams and the corporate office, acting as a liaison when necessary.
  • New Store Openings: Assist in the launch of new stores, from initial setup to grand openings.
  • Inventory & Stock Management: Ensure optimal inventory levels are maintained across all stores, liaising with the production team

Requirements

  • Fluent in spoken and written English & Mandarin
  • Relevant experience in F&B Retail in a similar capacity
  • Team Player
  • Able to communicate with various stakeholders and employees of different backgrounds


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