Customer Engineer

2 weeks ago

Central Region, Singapore Anradus Pte. Ltd. Full time $3,000 per year
Customer Engineer / Service Technician #78384

Industry/ Organization Type

Printing

Position Title

Customer Engineer / Production Print Service

Working Location

Central

Working Hours

5 days (Mon – Fri, 8.30am – 5.30pm)

Salary Package

Basic salary up to $3,000 + Allowance + Incentive + AWS + Variable Bonus

Duration

Permanent Role


Key Responsibilities
  • Troubleshoot, diagnose, and repair large-volume production print equipment at client locations within the assigned territory using diagnostic tools and manuals.
  • Ensure high client satisfaction by meeting needs courteously, promptly, and cost-effectively.
  • Manage accurate inventory of tools, parts, and supplies; take part in physical inventory and periodic stock checks.
  • Meet set metrics and benchmarks; follow procedures and expectations in the Field Service Manual.
  • Complete technical training for new equipment as assigned.
  • Keep technical knowledge current and continually expand expertise on new technology and equipment.
  • Maintain timely, accurate documentation and follow service procedures, including time entry, dispatch, and closing of service calls.
  • Attend required company and departmental meetings.
  • Perform other related duties as assigned.

Requirements
  • NITEC/Diploma in Electronics/Electrical Engineering or equivalent.
  • Experience servicing or maintaining office equipment/production printers.
  • Possess own transport.
  • Able to travel between client sites.

Kindly apply through ANY of the following methods
  • Submit your application by clicking the APPLY button;
  • Email your resume to Please indicate #78384 on the email subject.

Application Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.


Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

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