Customer Consultant

4 days ago

Central Region, Singapore HVAC and Transport AP Full time $80,000 - $120,000 per year

At Trane TechnologiesTM  and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Responsibilities:

Act as customers' representative.  Operate as the lead point of contact for any and all matters specific to the customers

Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

Encourage customer growth and loyalty to the company through continuous support and customer assistance.

Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10.   Prepares and reviews contract terms and conditions

11.   Presents the proposal to the customer.

12.   Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13.   Other relevant duties as assigned

Requirements:

1.    Bachelor's degree in engineering with at least 2 years' relevant sales experience

2.    Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3.    Ability to read, analyze, and interpret engineering documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Read and comprehend instructions, correspondence, and memos.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Driven to delight the customer with options/offerings to meet their needs.

6.   Is willing to learn new options/offerings and upgrade their skillset to better serve customers

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

  • Customer Consultant

    4 days ago

    Central Region, Singapore HVAC and Transport AP Full time $60,000 - $100,000 per year

    At Trane TechnologiesTM  and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Customer Service Consultant

    4 days ago

    Central Region, Singapore Victoria Facelift Private Limited Full time $40,000 - $80,000 per year

    About the role Victoria Facelift Private Limited is seeking a driven and passionate Customer Service Consultant to join our team in the Bishan Central Region. As a Customer Service Consultant, you will be responsible for providing exceptional customer support and ensuring a seamless experience for our valued clients. In this full-time position, you will be...

  • Customer Service Consultant

    4 days ago

    Central Region, Singapore Shakura Pigmentation Beauty Pte Ltd Full time $40,000 - $60,000 per year

    About the role Join our dynamic team as a Customer Service Consultant at Shakura Pigmentation Beauty Pte Ltd, a leading provider of beauty services in the Bishan Central Region. In this full-time role, you will be the first point of contact for our customers, delivering exceptional service and support to ensure their satisfaction.What you'll be doingRespond...

  • Customer Experience Consultant

    4 days ago

    Central Region, Singapore Lumens Pte Ltd Full time $40,000 - $80,000 per year

    About UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven...

  • Consultant (Solution for Customization Consultant)

    1 week ago

    Central Singapore MUREX SOUTHEAST ASIA PTE LTD Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $4,500 - $9,000 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 117456**Job Views** - 1Roles & Responsibilities The S4C team is accountable for incorporating the Murex software into the information system frameworks of our Capital Markets...

  • Nirvana Sales Consultant

    4 days ago

    West Region, Singapore H&L Life Consultant Pte. Ltd. Full time $60,000 - $100,000 per year

    We are the partner for Nirvana Memorial Garden, the leading company in educating pre-planning to the public by providing unique platform for consultant to change in their career and life.We are the largest bereavement service provider in Asia and have a few upcoming projects to be expanded in Singapore.As a Sales Consultant, you will play a crucial role in...

  • Beauty Advisor

    4 days ago

    Central Region, Singapore Achieve Career Consultant Pte Ltd Full time $4,000 - $6,000 per year

    Provide personalized beauty consultations and recommend suitable skincare, makeup, and fragrance productsDeliver exceptional customer service while building and maintaining a loyal client baseMaintain visual merchandising and ensure product displays meet brand standardsSupport daily operations including stock replenishment and inventory controlUphold...

  • Customer Engagement/ Credit Card Sales

    4 days ago

    Central Region, Singapore Achieve Career Consultant Pte Ltd Full time $2,000 - $5,000 per year

    Location: United Square (Novena MRT)Working Hours: 5.5 days/ Week (Mon - Sat)Basic Salary: $2,000 - $2,200 Commission:Newbies: $200 – $1,500/monthWith experience: Up to $5,000/month > unlimitedJob DescriptionEngage new and existing customers via phone to promote loan productsUnderstand customer needs and recommend suitable loan solutionsMeet individual...

  • Presales Consultant

    4 days ago

    Central Region, Singapore Yonyou (Singapore) Pte. Ltd. Full time $80,000 - $120,000 per year

    Responsibilities:· Support key regional market industries, clients, and project opportunities by developing and iterating high-value digital consulting and solutions.· Promote the value of digital transformation solutions, product solutions, and customer success practices to large enterprises through both online and offline channels.· Provide...

  • Sales Consultant

    13 hours ago

    Central Region, Singapore Borneo Motors (S) Pte Ltd Full time $104,000 - $130,878 per year

    Join our team as a Suzuki Sales Consultant and drive your career forward with exciting rewards Starting January 2025, all new consultants will receive a guaranteed allowance for the first six months, ensuring a smooth transition into their role. Additionally, successful completion of the probationary period will be rewarded with a confirmation bonus. This is...