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Customer Service Engineer

2 weeks ago

Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $60,000 - $80,000 per year
  • Competitive Remuneration Package
  • Good Career Exposure and Growth
  • Islandwide Company Transport Provided

As a Customer Service Engineer (Industrial Supplier Industry), you will be responsible for the following duties:

  • Collaborate with department managers to address issues related to machinery, customers, and personnel.
  • Initiate and coordinate the opening of work orders to fulfill job requests.
  • Oversee and track the progress of ongoing work to ensure timely completion.
  • Generate local purchase orders for external service requirements.
  • Deliver after-sales support to both customers and internal teams.
  • Allocate service personnel effectively to maximize resource utilization.
  • Coordinate tasks assigned to subcontractors, ensuring proper execution.
  • Assist in diagnosing and resolving technical issues as they arise.
  • Ensure prompt closure of work orders and timely billing to customers.
  • Provide technical support across all product lines.
  • Participate in hiring, training, and development of new service staff.

Requirements:

  • Diploma in any related field.

To apply, simply click on the ''apply'' button in the job advertisement or alternatively, you can send in your resume via email

Email Address:.COM.SG

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777