Customer Service Engineer

2 weeks ago

Central Singapore Siemens Healthineers Full time

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

**Then come and join our global team as Customer Service Engineer to be involved in delivering and managing healthcare projects.**

**Your tasks and responsibilities**:

- You will be well verse in MR medical product line.
- You will build and strengthen competency in technical knowledge.
- You will foster development of relationship with customers to excel in customer satisfaction.
- You will perform installation, startup, maintenance, repairs, updates of all products within his/her area of expertise and assisting with other products under supervision.
- You may be trained as a remote support specialist to provide advanced technical support to customers and local service team.

**Your qualifications and experience**:

- Diploma in a technical discipline such as Electronic, Electrical, Mechatronic, Biomedical Engineering.
- Knowledge of Operating Systems, Process Control Engineering, Networking basic.
- Experience within Healthcare Services & Product knowledge will be an added advantage.

**Your attributes and skills**:

- You have good technical troubleshooting & problem-solving skills.
- You will need to possess good communication skills.
- You will be required to work in a dynamic environment and adapt to changes when needed.
- You have the capability to manage high stress situations.
- You are highly motivated, enthusiastic, drive for continuous improvement and can-do attitude.
- You should be prepared to work in a hospital or clinic environment.
- You are able to work independently.

**Our global team**:

- We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

**Our culture**:

- We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

**To all recruitment agencies**:Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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