Customer Solutions Associate

1 week ago

West Region, Singapore Acez Instruments Pte Ltd Full time $60,000 - $80,000 per year

We are looking for a dynamic and results-driven Customer Solutions Associate to join our Sensor & Instruments (Industrial) Department. This role is ideal for individuals passionate about sensors and instrumentation who thrive in a fast-paced, client-focused environment.

Benefits:
  • Annual Wage Supplement (AWS)
  • Performance Bonus & Variable Bonus
  • Company Trip
  • Medical Benefits
  • Training and development opportunities.
Key Responsibilities:
  • Developing sales strategies to meet sales goals.
  • Contacting potential and existing customers on the phone, by email, and in person.
  • Handling customer questions, inquiries, and complaints.
  • Preparing and sending quotes and proposals.
  • Managing the sales process through specific software programs.
  • Building and maintaining a CRM database.
  • Participating in sales team meetings with updated sales reports periodically.
  • Presenting product/services demonstration to customer.
  • Participate in exhibitions, conferences and industry meet-ups for business opportunities.
  • Collect market feedback to evaluate gaps, opportunities, and new needs.
  • Seek new opportunities through networking, cold calling, and social media channels
  • Collaborate within teams to achieve better results.
  • Working towards achieving the sales target.
Requirements:
  • NITEC/ Diploma/Degree in Engineering (Electrical, Mechanical, or Instrumentation) or related field is preferred.
  • B2B sales experience in industrial equipment, sensors, or related industries is preferred.
  • Strong interpersonal and communication skills with a customer-centric mindset.
  • Self-motivated, organized, and able to work independently and as part of a team.
  • Good presentation and negotiation skills.

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