Export Customer Service

3 days ago

East Region, Singapore Pasona Singapore Pte. Ltd. Full time $4,500 - $6,000 per year
  • Multinational Organisation
  • Basic Salary + AWS + VB
  • Nearest MRT: Tanah Merah
  • Working Hours: Monday to Friday (9:00~17:30) Alternate Saturday, (9:00~13:00)

Job Description:

  • Liaise with Customers with outstanding friendly and reliable service offered
  • Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
  • Check on the Export Documents Compliance when processing the export work order
  • Apply the correct export permit and other export custom processed on timely manner
  • To answers all call promptly
  • Monitor the onboard status without fail and to informed customer on any irregularity
  • Good communication among all related department concern E.g. Ops, Warehouse, Traffic, planning team
  • Always ensuring that the Airfreight rates apply is correct and updated.
  • Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
  • Ensure that all monthly customer report is submitted on timely manner without fail

Requirements:

  • Diploma in Logistics or any relate discipline
  • 5 years' experience within the same industries / field is preferred
  • Require basic knowledge of computer (e.g. Excel, Words, PowerPoint etc.)
  • Person who can work with patience, flexibility, and hospitability
  • Able to commit 5.5 working days (Alternate Saturday)

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Please find Privacy Policy Agreement from the below link.

Khoo Tiffany

EA Registration No: R

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

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