
Export Customer Service Executive
3 days ago
Responsibilities:
- Provide direct and professional customer service with a friendly and reliable approach.
- Check export documents for compliance when processing export work orders.
- Apply for the correct export permits and handle all customs processes in a timely manner
- Monitor onboard shipment status and promptly inform customers of any irregularities.
- Communicate effectively with related departments (Ops, Warehouse, Traffic, Planning, etc.) to ensure smooth operations.
- Verify and ensure airfreight rates applied are accurate and updated.
- Liaise with internal and external stakeholders regarding shipment status and handling requirements.
- Ensure all shipments are properly accounted for and arranged according to SOP.
- Collaborate with Sales and other functional teams to manage special arrangements.
For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to
Charterhouse Resources Pte Ltd (13C6338)
Nix Bo R
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