Customer Service Shipping Admin
3 days ago
Customer Service & Shipping Coordinator
Salary Range: SGD 2,600 – SGD 3,000
Benefits: 14 Days Annual Leave, Medical & Dental Coverage
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Location: East (Near Expo MRT)
Job Responsibilities:
- Serve as the main point of contact for customers, handling inquiries, providing shipment updates, and resolving issues.
- Prepare and process shipping documents according to Letter of Credit (L/C) requirements for bank submission.
- Coordinate all export shipments with forwarders and ensure timely execution.
- Liaise with logistics teams and forwarders to manage smooth shipping operations.
- Handle customer orders, deliveries, and related reports efficiently.
- Ensure compliance with company policies and relevant shipping regulations.
- Investigate and resolve shipment discrepancies, delays, or damages.
- Maintain and update export reports in a timely manner.
- Provide administrative support and perform other ad hoc tasks when required.
Requirements:
- Diploma or Degree in Business, Logistics, Supply Chain, or related field.
- At least 2 years of experience in shipping, logistics, or customer service.
- Knowledge of export documentation and Letter of Credit (L/C) is an advantage.
- Strong communication, problem-solving, and organizational skills.
- Proficient in MS Office applications.
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e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives.
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Kanry Search Singapore Pte Ltd | 22C2261
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