Customer Service Shipping Admin

3 days ago

East Region, Singapore Kanry Search Full time $2,600 - $3,000 per year

Customer Service & Shipping Coordinator

Salary Range: SGD 2,600 – SGD 3,000

Benefits: 14 Days Annual Leave, Medical & Dental Coverage

Working Hours: Monday – Friday, 9:00 AM – 6:00 PM

Location: East (Near Expo MRT)

Job Responsibilities:

  • Serve as the main point of contact for customers, handling inquiries, providing shipment updates, and resolving issues.
  • Prepare and process shipping documents according to Letter of Credit (L/C) requirements for bank submission.
  • Coordinate all export shipments with forwarders and ensure timely execution.
  • Liaise with logistics teams and forwarders to manage smooth shipping operations.
  • Handle customer orders, deliveries, and related reports efficiently.
  • Ensure compliance with company policies and relevant shipping regulations.
  • Investigate and resolve shipment discrepancies, delays, or damages.
  • Maintain and update export reports in a timely manner.
  • Provide administrative support and perform other ad hoc tasks when required.

Requirements:

  • Diploma or Degree in Business, Logistics, Supply Chain, or related field.
  • At least 2 years of experience in shipping, logistics, or customer service.
  • Knowledge of export documentation and Letter of Credit (L/C) is an advantage.
  • Strong communication, problem-solving, and organizational skills.
  • Proficient in MS Office applications.

Reach out

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"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd's PDPA and e2i's PDPA."

Kanry Search Singapore Pte Ltd | 22C2261

Cheryl Lee | R

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