Customer Service Admin
2 weeks ago
- Working Hours: Monday to Friday; 8.30am-5.30pm
- Location: 5 mins walk from Tai Seng MRT station
We are looking for a Customer Service Admin to join the operations team and play a vital role in ensuring smooth delivery experiences from order to invoice. You will act as the key liaison between customers and internal departments, coordinating logistics while maintaining top-tier service and accurate admin processes.
What You'll Be Doing:
- Coordinate incoming customer requests via calls, emails, and faxes
- Plan and schedule daily deliveries and collections
- Process sales orders, delivery notes, quotations, invoices, and billing documents
- Track backorders, service requests, and contract fulfillment timelines
- Monitor outstanding payments and follow up with key clients
- Collaborate across departments (Warehouse, Sales, Finance, Ops) to resolve issues
- Maintain accurate digital records through scanning and proper documentation
- Support overall team needs with general administrative duties
What We're Looking For:
- Minimum Diploma in any discipline
- Strong in Microsoft Office, especially Excel
- Prior experience in customer service or logistics admin is advantageous
Ready to contribute? Email your resume in MS Word format to
Megan Tan Mei En (Ms.)
Talent Acquisition Consultant
CEI Reg. No.: R
Contact No.:
Celecti Pte Ltd
EA Licence: 16C8045
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