Shipping & Customer Service Executive
3 days ago
Job Description
- Order processing/prepare Sales contract
- Handle emails / calls from customers and suppliers
- Liaise with shipping lines / freight forwarders and arrange transportation of orders
- Prepare export/import documentation and engaging surveyor for cargo inspection
- Communicate order status with suppliers, customers, and shipping agents
- Manage & check Letter of Credit (LC) issuance or negotiation as needed
- Provide sales assistance and support information upon traders' request
- LC & vessel chartering compilation for record keeping
- Communicate, update & follow up sales/purchase status within the organization needs
- Any other ad-hoc duties as assigned
Requirements
- Possess a Degree / Diploma
- Possess at least 3 - 5 years' Customer Service & Shipping experience
- Prior experience in Letter of Credit (LC) is mandatory
- Prior experience from Trading / Transportation industry is advantageous
- Strong communications & interpersonal skills
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