Hostel/Facilities Coordinator

2 weeks ago

Singapore Singapore University of Technology and Design Full time $40,000 - $60,000 per year

Job Req ID: 2202

Employee Category: Admin

Department: Office of Student Experience and Transformation

This role supports the Office of Housing in day-to-day operations and cross-functional initiatives that keep SUTD's hostels safe, efficient, and student-ready. The responsibilities include operations, facilities coordination, events/space bookings, and administrative support for major procurements. The peak activity occurs around hostel mass check-in/out with a cycle of four times a year.

Key Responsibilities:

A. Hostel Mass Check-In/Out (4× annually)

  • Assist in planning and executing end-of-term mass check-out and new-term check-in operations across hostels.
  • Coordinate workplans, rosters, and vendor readiness (cleaning, M&E, security, waste/recycling).
  • Set up and run on-site ops rooms; track issues, escalate, and close the loop.
  • Manage communications and FAQs to students/faculty; handle exception cases.
  • Monitor turnaround KPIs (room readiness, defect rectification, lost/found, deposit matters).

B. Facilities & Events Bookings (Academic Stakeholders)

  • Oversee booking requests from academic schools/units for hostel facilities and event spaces.
  • Maintain the master bookings calendar; enforce usage policies and SLAs.
  • Coordinate setup (furniture/AV), access control, permits, safety/RAMS, and post-event reinstatement.
  • Track utilization data; recommend policy or process improvements.

C. Facilities Upkeep & Admin/Procurement Support

  • Support the Facilities team with inspections, work orders, preventative maintenance schedules, and contractor supervision.
  • Raise and track defects; verify completion and quality before closure.

  • Assist the Admin team in tender preparation for major services (e.g., cleaning, security, laundry, waste, term contracts):

  • Collate requirements & specifications, historical consumption, and service levels.

  • Prepare procurement documents (specs, evaluation matrices, acceptance criteria).
  • Schedule site show-rounds and tender clarifications; support evaluation documentation.
  • Maintain accurate records, dashboards, and audit trails.

D. Cross-Functional & Compliance

  • Liaise with Housing Operations, Student Life, Campus Security, Estates/Facilities, Finance/Procurement, and academic units.
  • Handle data in line with PDPA and university governance.
  • Contribute to continuous improvement (SOPs, checklists, playbooks, dashboards).

Qualifications & Experience:

  • At least Diploma in Facilities/Building Services, Hospitality, Operations, Business or related fields.
  • Have 1–4 years' experience in operations, facilities/events coordination, or campus housing.
  • Exposure to Facilities Management contracts, public-sector procurement, or campus operations will have added advantage.

Skills & Competencies:

  • Strong coordination and stakeholder management; clear written and verbal communication.
  • Practical knowledge of facilities operations and vendor supervision.
  • Comfortable with SOPs, checklists, and live issue tracking during peak events.
  • Data-savvy: proficiency in spreadsheets, dashboards, and basic reporting.
  • Familiarity with booking systems, CMMS/CAFM, IBMS/HMS, and access control.
  • Detail-oriented, calm under pressure, able to multitask and solve problems in real time.

  • Hostel/Facilities Coordinator

    2 weeks ago

    Singapore SUTD Full time $40,000 - $60,000 per year

    This role supports the Office of Housing in day-to-day operations and cross-functional initiatives that keep SUTD's hostels safe, efficient, and student-ready. The responsibilities include operations, facilities coordination, events/space bookings, and administrative support for major procurements. The peak activity occurs around hostel mass check-in/out...

  • Student Hostel Hospitality Coordinator

    5 days ago

    Singapore TLKR PTE. LTD. Full time

    **Job Overview**: The Guest Service responsible for providing excellent customer service to students residing in the hostel and assisting with administrative tasks. This role involves serving as the primary point of contact for students, handling inquiries, coordinating activities, maintaining records, and ensuring a smooth operation of the hostel. **Duties...

  • HOSTEL MANAGER

    2 weeks ago

    Singapore GROUPASIA HOSPITALITY PTE. LTD. Full time

    Job Summary: The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy. Key Responsibilities: Operational Management: Oversee...

  • Student Hostel Executive

    2 weeks ago

    Singapore WE R FAMILY Full time

    **Job Summary**: The Student Hostel Executive is responsible for the efficient and safe management of a student hostel, ensuring a secure, clean, and supportive living environment for residents. In addition to operational duties, the executive plays a key role in supporting students' academic routines, including monitoring self-study sessions and...

  • Hostel Manager

    2 days ago

    Singapore GREATWOOD HOSPITALITY PRIVATE LIMITED Full time $13,200 - $39,600 per year

    Job ScopeFully responsible for the day-to-day operation of the hostel, ensuring all facilities are fully operational at all times.Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with agentsSchedule, coordinate and supervise all maintenance functions to the highest standard...

  • Student Hostel Manager

    5 days ago

    Singapore TLKR PTE. LTD. Full time

    **Position Overview**: The Hostel Manager is responsible for overseeing the daily operations and management of the Student Hostel. They are in charge of ensuring excellent customer service, maintaining high standards of cleanliness and comfort. The manager must have strong leadership and organizational skills, as well as the ability to handle multiple tasks...

  • Senior Manager

    7 hours ago

    Singapore National University of Singapore Full time

    Join to apply for the Senior Manager / Associate Director (Hostel Admission Services) role at National University of Singapore 20 hours ago Be among the first 25 applicants Job Description This position is for the role of Section Head of Hostel Admission Services (HAS) Section, responsible for leading day-to-day operations of the Section. The role involves...

  • Senior Manager

    2 weeks ago

    Singapore National University of Singapore Full time

    Company description: The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore. Job Description This position is for the role of Section Head of Hostel Admission Services...

  • Administrative Officer

    5 days ago

    Singapore TOUCH COMMUNITY SERVICES LIMITED Full time

    **Job Summary**: As an Administrative officer, taking charge of TOUCH Ubi Hostel (TUH) and Continual Support Programme (CSP) administration, whose duties include the managing of financial aspects, assisting in ensuring the smooth operations of the centre, supporting staff in volunteer management, supporting clients when necessary, and handling of centre’s...

  • Hostel Operations Executive

    3 days ago

    Singapore HOMEE PTE. LTD. Full time

    **What We're Looking For**: We are seeking a responsible and experienced individual to join our hostel operations team in Singapore. If you have a passion for hospitality, a solid foundation in finance, and are multilingual with strong English communication skills, we welcome you to be part of our team! **岗位职责 / Responsibilities：**: -