Hostel Operations Executive
4 days ago
**What We're Looking For**:
We are seeking a responsible and experienced individual to join our hostel operations team in Singapore. If you have a passion for hospitality, a solid foundation in finance, and are multilingual with strong English communication skills, we welcome you to be part of our team
**岗位职责 / Responsibilities:**:
- 负责旅舍日常运营管理(包括入住、退房、客诉处理等)
Handle daily hostel operations including check-in/out, guest service, and complaints
- 协助制定和执行运营标准流程
Assist in creating and enforcing standard operating procedures
- 简单的财务处理,如日报、月结、库存记录等
Perform basic finance-related tasks (daily reports, monthly closing, inventory tracking)
- 与客人进行多语言沟通,确保优质客户体验
Communicate with guests in multiple languages to ensure excellent customer service
- 协助管理清洁、维修等第三方服务供应商
Coordinate with external service providers such as cleaners and maintenance teams
- 支持营销推广活动,如社交媒体更新、节假日活动等
Support marketing tasks such as social media updates and holiday campaigns
**岗位要求 / Requirements:**:
- 至少具备1年相关工作经验(如酒店、旅舍、服务业等)
Minimum 1 year of relevant experience in hospitality or related industries
- 熟悉基本财务知识(如日常对账、发票管理)
Basic knowledge of finance and accounting (e.g. reconciliation, invoice handling)
- 英语流利,能用中文沟通;会马来语者优先考虑
Fluent in English and Mandarin; Malay language is a strong plus
- 熟练使用常见办公软件(Excel、Word)及简单数据处理能力
Proficient in MS Office (Excel, Word) and basic data handling skills
- 性格外向,有责任心,能独立完成任务,也能配合团队合作
Outgoing, responsible, capable of working independently and in a team
- 有新加坡工作准证者优先考虑
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