
hostel manager
6 days ago
Job Summary:
The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.
Key Responsibilities:
Operational Management:
Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
Ensure compliance with health, safety, and hygiene standards.
Staff Management:
Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
Conduct performance evaluations and provide ongoing training and support.
Guest Relations:
Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
Foster a welcoming atmosphere to enhance the guest experience.
Financial Management:
Prepare and manage the hostel's budget, monitor expenses, and implement cost-control measures.
Oversee billing,
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