Service & Engagement Associate (South Korea)

2 weeks ago


Singapore IB Full time $40,000 - $80,000 per year

The role of the Service & Engagement Associate (Customer Service) is to provide a professional service to Korean members of the IB Community, managing inquiries, identifying, and assessing customer needs. To champion the customer internally by reporting trends and issues. To make recommendations for improvements aimed at reducing customer effort and enhancing the overall experience.



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