Analyst Inter-Regional Transport Excellence Operations, APAC

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Job Description:

A member of the Inter-Regional Transport Excellence (IRTE) operations team, the Analyst IRT is responsible for flawless operational execution of inter-region transport lanes; managed door-door. This includes day to day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.

• Manage door-door operational management for Johnson & Johnson inter-region transport lanes covering air, road and ocean, ensuring consistent product availability and highest levels of customer experience.

• Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.

• Perform operational analytics to drive day to day business efficiencies.

• Ability to present performance metrics and project charters/updates to various levels of management.

• Responsible for coordination, track & trace and exception management for segment inter-region transportation lanes.

• Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationship with the vendors.

• As required, partner with distribution centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.

• Partner with J&J Commercial Quality to ensure that transport operations is managed within the appropriate quality framework.

• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays. 

• Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.

• Provide support for event management in other geographical regions based on criticality of issues.

• Support lane implementation for new lanes and establish lane SOP

Special requirements:

• Working knowledge of analytics using Alteryx and Power BI

Other features of the job:

• Highly matrixed, global organization; multi-sector 

• Heavy project management and influencing

Job Requirements

Essential knowledge and skills:

• Minimum of a bachelor's degree is required with minimum of 2 years experience.

• Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.

• Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential impact.

• MS Office proficiency.

• Working knowledge of analytics using Alteryx and Power BI are required.

• Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.

• Need to be comfortable challenging the status quo and navigate between different hierarchical levels while maintaining collaboration and inclusion.

• Ability to work in a matrix environment and work with different cultures.

• Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.

• Fluent in English, fluency in other languages is desirable.

• Integrity and Credo-based Actions.