Senior Analyst, Irte Operations

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopaedics, vision and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive and more personalized.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Johnson & Johnson MedTech is recruiting for a Senior Analyst Inter-Regional Transport Excellence Operations, APAC based in Singapore.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.

Main responsibilities:
A member of the Inter-Regional Transport Excellence (IRTE) operations team, the Senior Analyst IRT is responsible for flawless operational execution of inter-region transport lanes; managed door-door. This includes day to day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.

Key responsibilities:

- Manage door-door operational management for Johnson & Johnson inter-region transport lanes covering air, road and ocean, ensuring consistent product availability and highest levels of customer experience.
- Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.
- Ability to present performance metrics and project charters/updates to various levels of management.
- Responsible for coordination, track & trace and exception management for segment inter-region transportation lanes.
- Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationship with the vendors.
- As required, partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
- Partner with J&J Deliver Quality to ensure that transport operations is managed within the appropriate quality framework.
- Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.
- Perform ad-hoc operational analytics to drive day to day business efficiencies.
- Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.
- Provide support for event management in other geographical regions based on criticality of issues.
- Stakeholder support:

- Be SME for launches, projects, CIPs, customer service projects
- Support tenders led by Logistic Procurement partners
- Support service issues and drive to resolution
- Lane Implementation
- Support lane implementation for new lanes either as part of a tender or part of a lane change for any reason (new routing, new customer, etc.)
- Establish SOP for lane implementation
- Leadership
- Connect: forge internal collaboration across the supply chain and cultivate external relationships and partnerships
- Deliver: Empower people to act with speed, agility, accountability
- Shape: Challenge the status quo, lead and adapt to change
- Lead: Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams

**Qualifications**:

- Minimum of a bachelor’s degree is required with 3 to 6 years’ experience.
- Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.
- Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential im