
Manager, Transport Operations
2 weeks ago
**Responsibilities**:
- Manage door-door operational management for inter-region transport lanes, ensuring consistent product availability and the highest levels of customer experience
- Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiency for inter-regional transport moves
- Ability to present performance metrics and project charters/updates to various levels of management
- Responsible for coordination, track & trace, and exception management for segment inter-region transportation lanes
- Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day-to-day tactical relationships with the vendors
- As required, partner with distribution Centre’s and manufacturing facilities to coordinate and manage freight on inter-regional lanes
- Partner with Quality team to ensure that transport operations are managed within the appropriate quality framework
- Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events, and shipping receiving delays
- Perform ad-hoc operational analytics to drive day-to-day business efficiencies
- Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation, and lane implementation to pre-established metricsProvide support for event management in other geographical regions based on the criticality of issues
**Leadership**:
- Connect: forge internal collaboration across the supply chain and cultivate external relationships and partnerships
- Deliver: Empower people to act with speed, agility, accountability
- Shape: Challenge the status quo, lead, and adapt to change
- Lead: Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams
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