Svc Helpdesk IT Support
2 weeks ago
Our Client: Local Media Industry, Looking Out for Passionate & Committed Individuals to Standby Assisting, Understanding Overview Situation, Provide Guiding Solutions & Resolving Callin Tickets, from Time to Time Basis.
Thank You for Viewing Hope to See You Soon Cheers
Urgency: Very High (Required to Be Able Start Fast Soonest Possible, Preferably) (1 Week to 1 Month Notice Period, Still Considerable)
Location: Ubi / Kaki Bukit (Downtown Blue Line) (HQ Main Office)
Position Title: Customer IT Service Support Reps / IT Service Help Desk (Mandarin Speaking + Call Centre Exp - Must Have) x 02 (Perm Night Shift)
Basic: $ To Be Confirm
Weekly Timing: (12hrs Rotating Shift Work) (2 Days Work & 2 Days Off Basis) (Average 54hrs Weekly)
Perm Shift A: 8.30pm-8.30am
Or Perm Shift B: 9pm-9am
- Job Scope & Requirement **- Contact Centre Experience 1 Year & or Above (***Must Have***)
- Customer Service Skills
- Ability to Multitask
- Ability to Handle Difficult Customers**
- **- Phone Call Etiquettes
- Demonstrate Job Purpose Dedication, Passion & Commitment with Teamwork**
- - Mandarin Speaking Proficiency (***Must Have*** - Due to Interaction with Batch of High-Quality Mandarin Speaking Client Base) (Hence, Advance Mandarin Proficiency Skill Set Required as Part of Job Competency)
- **- Willing to Work on Weekends & Public Holiday
- Ability to Draft Professional Email Respond Back to Customer
- Familiar with Smart TV Operation and Handphone Application (Download Application / Install/Uninstall)
- Familiar with Internet Surfing on the PC
Basic Troubleshooting of PC**
We regret that only shortlisted applicants will be notified.
- Nonetheless, we strongly encourage & welcome all IT related skillset resumes to match with our on-hands clients different new jobs opening from time to time.
- May cross offer another "new or similar job openings, subject to match job fit competency level".
- Full cooperation is highly appreciated via genuinely with goodwill throughout the process. Thank You for Reading. Cheers
Agent: You Feng Yuan (Lennon)
Registration No.: R
Recruitment Hub Asia Pte Ltd
EA License No.: 12C6135
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