Ops & Support Executive (up 3000 / 5 Days / Geylang Bahru)

4 days ago

Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $4,000 - $8,000 per year
Key Responsibilities:
  • Collaborate with Sales Managers to assist merchants in gathering and completing required documentation for onboarding and compliance purposes.
  • Review and verify all submitted merchant documents to ensure accuracy and compliance with internal policies and regulatory requirements before submission to the Compliance Department.
  • Act as the main point of contact for merchants regarding documentation-related queries and provide guidance as needed.
  • Work closely with internal teams, including Compliance and Finance, to ensure a seamless onboarding experience for merchants.
  • Maintain and update merchant records and documentation in accordance with company policies.
  • Support the resolution of any documentation discrepancies or issues in a timely manner.
  • Assist in preparing merchant-related reports and operational updates.
  • Provide administrative support for merchant operations
Requirements:
  • Attention to detail and a meticulous approach to reviewing documents.
  • Excellent communication skills to liaise effectively with merchants and internal teams.
  • Ability to work collaboratively with Sales Managers and other departments.
  • Prior experience in operations, documentation management, or customer support.
  • Familiarity with compliance requirements in the financial or payment services industry is a plus.
  • A proactive mindset with good organizational and problem-solving skills.

Lee Wan Jinn, Yuni EA License No.: 02C3423 Personnel Registration No.: R

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