Customer Service Manager

CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

Identify and develop new business opportunities in assigned markets.Generate leads, conduct sales calls/meetings, and present company products.Understand client requirements and recommend suitable chemical solutions.Prepare and negotiate quotations, proposals, and contracts.Achieve monthly, quarterly, and annual sales targets.Maintain regular contact with...

Overall ResponsibilityThe Customer Service Manager may be expected to work at various levels, from direct liaison with management to the front end of the business dealing directly with principals and customers. You are expected to understand our customers' requirements and exceed their expectations whenever possible. The main aim is to provide operational...

• Attractive salary package• Promising career prospects• Work-life balanceJob Scopes:Manage customer service team and operationsSupport aftersales departmentDevelop guidelines, policies, procedures and standardsFollow up all customer complaints and ensure closure to all casesResponsible for all levels of customer supportJob Requirements:Diploma or...

The Assistant Customer Service Manager is responsible to plan, co-ordinate and control the activities of the customer service team to administer regular customer satisfaction surveys, handle customer concerns, maintain and enhance customer relationships, develop guidelines, policies, procedures, and standards to meet organizational and operational objectives...

Develop and execute the sales strategy for specialty chemical products in assigned territories/markets.Identify and develop new customers, applications, and markets.Manage and grow existing key accounts, ensuring customer satisfaction and retention.Achieve or exceed sales targets, profit margins, and growth objectives.Conduct market research to identify...

Job purposeWe are seeking a highly customer service–oriented professional to manage after-sales service operations in Singapore and Malaysia. This role serves as the key liaison between local partners' technical/field service teams and ANGEL's technical experts in China HQ, ensuring seamless communication, issue resolution, and partner enablement. While...

Job title: Service Manager, Customer Support (XRD & XRF)Reference ID: 36738Our Client is a leading provider of X-ray analytical and measurement instruments, is seeking an experienced Service Manager, Customer Support to lead the service operations across the region. This pivotal role is responsible for driving service revenue, managing the customer support...

Job responsibilities· Develop, manage and maintain good account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution – Quickly assesses escalated problems...

Multiple Locations in SingaporeAbout the role We are seeking experienced Customer Service Representatives to join our fast-paced call centre team. In this full-time role, you will be the first point of contact for our customers, providing exceptional service and support across multiple channels, including phone, email, and chat. Your primary...