Order Fulfilment Intern

7 days ago

Queenstown, Singapore Razer Full time $40,000 - $60,000 per year

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Job Summary

As an Order Fulfilment Intern, you will gain hands-on experience in order processing, inventory management, and customer service to ensure smooth operations in our fast-paced environment.

Key Responsibilities

  • Monitor the order tracking process and ensure order are processed in accordance with fulfilment SOP
  • Perform replenishment shipment to regional warehouse(s) in accordance to inventory replenishment strategy
  • Perform sales & marketing / support & replacement shipments to partners or end consumers
  • Review and perform order rectification prior to shipment status
  • Respond to issues ticketing systems pertaining to order related queries
  • Responsible for SAP inventory reconciliation against warehouse(s)
  • Manage return merchandise in warehouse(s)
  • Establish, monitor and manage service providers to ensure resource optimization in various aspects
  • Co-ordinate with relevant parties on excess and obsolescence inventory dispositions to minimize company's risk
  • Maintain and manage data for periodic metric reporting to the Management team

What You'll Learn

  • Learn to prioritize and process customer orders accurately and efficiently while adhering to designated timelines and service level agreements.
  • Acquire skills in inventory control, maintaining accurate inventory records to prevent over allocations to shipments.
  • Familiarize oneself with picking and packing procedures, including proper packaging techniques and labelling requirements to ensure safe and secure delivery of orders.
  • Understand the logistics involved in order shipment, including selecting appropriate shipping methods, preparing shipping documents, and coordinating with logistics partners.
  • Develop communication skills by interacting with customers via email, phone, or chat to provide order updates, address inquiries, and resolve any issues or concerns promptly and professionally.
  • Identify and resolve common order fulfilment challenges, such as inventory discrepancies, shipping delays, or order errors

Who We're Looking For

  • Fresh Graduate or Undergraduate majoring in supply chain is preferred
  • Proficient in Excel
  • Fast learner, proactive and independent
  • Able to commit full-time, 6 months from Jan 2026 – Jun 2026.

If you have always been up for a real challenge – join us. Are you game?

Pre-Requisites :

Are you game?

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