Client Management Executive

3 days ago

Central Region, Singapore Singapore First Aid Training Centre Pte Ltd Full time $60,000 - $80,000 per year

At Singapore First Aid Training Centre Pte Ltd, we empower healthcare and corporate professionals through high-impact emergency response training solutions. We are looking for a highly motivated and customer-centered Client Management Executive.

This pivotal role will represent our brand by engaging clients, managing course registrations and supporting business development. This position demands a proactive, detail-oriented individual who can effectively communicate with clients, meet sales and satisfaction targets and support the company's strategic growth objectives.

Key Responsibilities:

● Handle sales enquiries and course-related questions

● Proactively promote and sell training courses to individual and corporate clients

● Meeting monthly sales targets and driving revenue growth to qualify for commission incentives

● Coordinate with trainers and internal teams to ensure smooth course delivery

● Follow-up with leads and convert them into confirmed participants

● Build and maintain strong relationships with clients before and after training

● Support administrative tasks such as course confirmations and CRM data entry

● Support other departments as needed, contributing to the overall functioning of the organization

Requirements:

● Diploma or Degree in Business Administration, Marketing or related field (or equivalent experience)

● Minimum 2 years in sales/client management experience within the healthcare, pharmaceutical, training or education industry

● Sales-oriented mindset with excellent communication skills

● Strong interpersonal and relationship-building abilities

● Client-focused, professional, and results-driven

● Able to multitask and perform well in a fast-paced environment

● Ability to work independently and as part of a team

● Problem-solving skills and a proactive approach to challenges

● Proficiency in CRM software and other relevant tool

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