Client Service Executive

1 day ago


Central Singapore Amas Organisation Full time

**Client Services Executive - Job Description**

Are you a people-person with a knack for building strong relationships? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you on our team as a Client Services Executive

**About Us**:
We're a dynamic company committed to delivering top-notch service and support to our clients. As a Client Services Executive, you'll play a crucial role in ensuring our clients are happy and satisfied every step of the way.

**Your Responsibilities**:

- Be the go-to person for our clients, addressing their questions, concerns, and requests promptly and professionally.
- Build and nurture lasting relationships with our clients through regular communication and proactive engagement.
- Collaborate with internal teams to ensure seamless delivery of services and solutions to our clients.
- Identify opportunities to upsell or cross-sell additional products or services to meet our clients' evolving needs.
- Provide training and support to clients to help them get the most out of our offerings.
- Act as a bridge between clients and internal departments to resolve issues and ensure client satisfaction.
- Keep a finger on the pulse of industry trends and client feedback to drive continuous improvement.

**What You'll Need**:

- A degree in Business Administration, Marketing, Communications, or a related field.
- Previous experience in client services, account management, or customer success.
- Excellent communication skills and a knack for building rapport with clients.
- Strong problem-solving skills and the ability to thrive in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- A positive attitude and a passion for delivering exceptional service.

**Why Join Us**:

- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment where your voice is heard.

Pay: $3,450.00 - $5,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

Work Location: In person


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