Sales Support Engineer

Our client is seeking a Sales Support Engineer to join their team

This is an excellent opportunity for entry-level candidates or experienced professionals to develop their technical sales career in the instrumentation and valves industry. You'll provide crucial support to the sales team while gaining hands-on experience with industrial applications and building technical expertise in a supportive, growth-oriented environment.

What you'll be doing?

• Technical sales support: Provide comprehensive support to the sales team in application analysis, product sizing, quotation development, and technical documentation to ensure accurate and competitive proposals.
• Quotation management: Prepare detailed quotations using NAV system and conduct systematic follow-up with customers to ensure timely responses and successful project progression.
• Customer engagement: Participate in customer visits and site inspections to enhance application knowledge and develop deeper understanding of technical requirements and industry needs.
• Application analysis: Apply basic knowledge of instrumentation and valves to analyze customer requirements and recommend appropriate solutions for various industrial applications.
• Technical documentation: Prepare and maintain accurate technical documentation, specifications, and project files to support sales activities and customer requirements.
• Product knowledge development: Continuously expand knowledge of instrumentation and valve products to provide effective technical support and customer consultation.
• Customer relationship building: Support relationship development with customers through professional service delivery and technical competency demonstration.
• Cross-functional collaboration: Work closely with sales, engineering, and operations teams to ensure seamless project execution and customer satisfaction.
• Market intelligence: Gather market information and customer feedback to support business development and product improvement initiatives.
• Quality assurance: Ensure all quotations and technical documents meet company standards and customer requirements before submission.

Who are they looking for?

• Educational foundation: Minimum NTC 3 or equivalent to Diploma in Engineering to provide solid technical understanding for sales support role.
• Experience level: Candidates with no prior experience are welcomed to apply, with relevant experience being advantageous for faster career development.
• Technical skills: Knowledge of CAD software being advantageous for technical drawing and design support activities.
• Computer proficiency: Computer literacy with strong MS Office skills for professional documentation and communication.
• Independence: Ability to work independently while maintaining high standards of accuracy and professionalism.
• Travel flexibility: Willingness to travel for business requirements and participate in overseas training programs for professional development.
• Professional attributes: Strong teamwork abilities with positive attitude and collaborative approach to achieving team objectives.
• Industry knowledge: Experience with instruments and valve products along with familiarity in Oil & Gas, Petrochemical, and Pharmaceutical industries being advantageous.
• Career advancement opportunity: Proactive and driven candidates with more than 3 years of experience may be considered for Sales Engineer position with attractive remuneration package.
• Growth mindset: Enthusiasm for learning and professional development in technical sales and industrial applications.

Work schedule:

• 5-day work week from 8:30am to 5:30pm

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage candidates with no prior experience who are eager to learn and develop their skills in technical sales support to apply, as comprehensive training will be provided.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Lim Jun Yao | R

SmartHire

---